This business is Trusted — customers consistently rate it 4.7★ across 623 reviews, indicating reliable, quality service.
Strong long-term review history with 623 reviews and a 4.7★ average signals reliable, consistent service.
Customers consistently cite quality service, professional conduct, and reliable results.
Scheduling availability may vary — confirming in advance is always recommended.
Anyone seeking a reliable local business with a proven track record.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
My stay was for 5 days at Kasa and I had no complaints. The room looked great, it was clean and the location was close to everything. Communicating with the company was easy, they were very responsive. I would definitely recommend Kasa and I would definitely only choose to stay here whenever I’m in the Charlotte area.
The KasaFreeMoreWest Charlotte was better than expected. The unit was clean and beautifully decorated. The location was perfect, quiet and close to restaurants and more. Maybe not Charlotte but we will definitely be using Kasa to book again!
I had a great stay at the Kasa freemore west. The rooms were updated and nice with plenty of space. There wasn't a gate code as stated to get into the lot, but I could tell they were doing some construction there. I also didnt like using biometrics to rent a room. But now that they already have info, I would stay again.
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We had a really great experience staying here! It was very clean and had everything we needed for our stay. This would be an excellent place to stay for longer trips as well because you have a full kitchen to be able to make meals and snacks, as well as a washer and dryer in unit!
Our stay with Kasa Freemore West was great! The online services were thorough as well as speedy.The room was all we could ask for and more. Felt a little too homey. We didn’t want to leave. Lol. Location was also fantastic. We had convenience stores with 2 miles and well as grocery and pharmacy. We were also a 5 min drive from downtown so Ubers were cheap and we avoided headache parking. Overall 10/10 will be staying again!