This business is Established — a decent presence with 705 reviews and a 4.2★ rating, though not yet among the top-ranked providers in this area.
Well-established with 705 reviews. A 4.2★ average reflects broad customer experience.
Monday: 7:00 AM – 5:00 PM
Tuesday: 7:00 AM – 5:00 PM
Wednesday: 7:00 AM – 5:00 PM
Thursday: 7:00 AM – 5:00 PM
Friday: 8:00 AM – 2:00 PM
Saturday: Closed
Sunday: Closed
Reviewers highlight knowledgeable practitioners who take time to explain treatment plans.
Some patients mention insurance verification taking extra time.
Anyone looking for a provider with a consistent track record of positive outcomes.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
Gentle Dental is a place you can trust. Dr.George Ziyadeh and his staff are professional and are gentle in what they do. When getting your teeth pulled or cleaned they're on point with making sure you're well numbed for the procedure. I didn't feel a thing. Thank you, Carla Lewis.
Completely misleading, mildew smell upon arrival cold an unpleasant waiting area. made it to the back the person immediately started cleaning no X-rays were taken I had hardened plaque I tell her she’s hurting me & she says oh well I already put on the gel she was on my gums I believe she had a nervous twitch or something because she could not hold still as I watched her prep materials feet an hands were flying EVERYWHERE poor attitude & poor standard of care front desk lady was pleasant an if it makes it any better no one said their name I don’t even know who was working on me I decided to leave because of the disregard to my pain and the unnecessary back and forth I asked if there was something we could do about the pain she proceeds to have a angry tone as if I’m hurting her mouth .. no sympathy no regard for patient satisfaction I disclosed to them I haven’t been to the dentist in years this was a HORRIFIC EXPERIENCE & I almost never do google reviews but I had to let everyone know GENTLE DENTAL ON GRATIOT IS NOT THE PLACE TO GO AT ALL!
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The office in my opinion was not clean not professional looking with old lawn furniture in the very large dirty looking waiting, room the staff were not polite and even the exam rooms looked dirty, when I tried to get someone's attention to answer my question about how much longer it would be, I was ignored by most of the staff walking by my exam room... I got the X-ray probably about 35 minutes after I had been sitting for almost hour ,I still had not gotten my teeth cleaned so I left, I won't be going back. I'm definitely more used to a more clean, professional, , polite atmosphere.
I just got my new dentures and I’m honestly really happy with the experience. The staff was super easy to work with and very accommodating. The doctor clearly knew their stuff and got straight to business. Even though the place looked a little deceiving at first, the overall experience was almost perfect. Best of all, the dentures fit great and look very natural. I couldn’t be more pleased!
i am terrified of the dentist and chose this place solely based on the name. they tell me i am brave when i get my teeth cleaned & thanks to gentle dental, i am taking better care of my smile. everyone is wonderful & patient with me, a grown lady with a dental tool phobia. they’re the best