This business is Trusted — customers consistently rate it 4.5★ across 1,166 reviews, indicating reliable, quality service.
Strong long-term review history with 1,166 reviews and a 4.5★ average signals reliable, consistent service.
Customers consistently cite quality service, professional conduct, and reliable results.
Scheduling availability may vary — confirming in advance is always recommended.
Anyone seeking a reliable local business with a proven track record.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
I really liked this place. The suite is massive, featuring a full-sized kitchen right next to your mattress—perfect for staring at a refrigerator while rehearsing your conference notes. It is comfortable and spacious, assuming you do not mind your room smelling faintly of the midnight pizza you stored three feet from your pillow.
Very convenient location if you’re catching a Suns game just a block away. We stayed room 1005 2-queen suite. Nice to have spacious fully equipped kitchen (utensils, knives, paper towel, plates, cups, dishwasher, microwave, full size frig). Showers water pressure was just OK, nothing to rave about. The 4th floor has the fitness center and a very nice indoor heated saltwater pool. Complementary breakfast. There are 4 hot options, 2 types of sausage patties, scrambled eggs and something quiche or frittata. Cereals with cold milk. One type of cut fruit and oranges. Bagels, English muffin. Oatmeals. Juices, coffee, tea, hot water. Internet is just OK at ~15 Mbps.
See why this business ranks here and how customers describe it. Get a breakdown of your Smart Score and what it would take to reach the next trust tier.
Get Ranking Report — $19Reports do not affect rankings.
Data sourced from Google Places API · ReviewRank Smart Score
Rankings are based on public review signals only. No paid placements.
On business, was in Phoenix over night. This was a great choice both in location and in the property itself. Very fast, friendly, and efficient check-in. Conveniently located near everything you could need downtown. I walked to the grocery and made dinner in my suite! Very comfortable, clean and quiet. Great choice.
I wonderful place to stay and go to watch a game ar Chase Field. The breakfast is wonderful. Only complainant is parking. They do have valet parking for $45 a day
The hotel staff are nice, but the actual hotel is an awkward hot mess. The entire hotel is a construction zone on the floors at the moment so there's only 1 working elevator for the entire building... so it takes forever to get up/down to go anywhere. (Photos in review are taking across several floors) And, instead of focussing on upgrading a few floors at a time, they've decided to do the entire building at once. Every floor is a construction zone. Im surprised they continued charging such high prices under these circumstances. I was rudely awaken at 7am by construction workers blaring loud radio music and loud chatter and shouting outside my room. Are they not told that guests are still living on the floors that they are working on? I was extremely tired from my long trip and was unable to get a full good night's rest before my long flight the next day. It wasn't until 9:30am when housekeeping came around that they realised someone was living on the floor and turned their music off. I would feel too awkward and unsafe to walkout and ask them myself as a female. Additionally, the sliding door to my toilet was unable to close all the way. There was about a 6 foot gap left open as the slider bolt stops the door from sliding all the way. This is an installation defect and judging by the rooms being advertised and the room i was in, i assume that all the doors are like this. The only parking available is valet parking and it's at $45/night. Had i known, i would have looked for a hotel that offered cheaper parking options. They include breakfast, but it ends too early on a weekday for me to have joined. The only reason i give this a 2 and not a 1 is because the staff are friendly. I had issues using the laundry machine that wouldnt accept any of the cards i had on hand and the front desk helped me out by providing me with quarters. And, i poured all my laundry detergent into the only machine that wasn't working so they provided me with additional laundry liquid. I was really grateful for their help.