This business is Trusted — customers consistently rate it 4.8★ across 538 reviews, indicating reliable, quality service.
Strong long-term review history with 538 reviews and a 4.8★ average signals reliable, consistent service.
Monday: 8:00 AM – 4:30 PM
Tuesday: 8:00 AM – 4:30 PM
Wednesday: 8:00 AM – 4:30 PM
Thursday: 8:00 AM – 4:30 PM
Friday: 8:00 AM – 4:30 PM
Saturday: Closed
Sunday: Closed
Customers consistently cite prompt response times and transparent pricing before work begins.
Emergency availability may vary — confirm availability before a crisis arises.
Homeowners who need a reliable plumber with upfront pricing.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
Evan and Jacob did an excellent job from start to finish of new atmospheric hot water tank. Very professional and courteous. Definitely recommend South Side Plumbing for all my plumbing and heating needs!!! Thanks again for a job well done!
So happy to provide a 5 (+) star review to Southside Plumbing & Heating - our new HVAC provider. We had the best experience with Southside last weekend (from customer care, product education, and pricing to installation of a brand new Trane Furnace and service for our AC system). We've worked with Mr. Tim Vhalos in the past and, when we ran into issues with our existing HVAC system over the course of a weekend, reached out to him for a "second opinion" on the best next steps. Tim went above and beyond to provide feedback on what wasn't working and correctly diagnosed the issue at hand. He also helped us to weigh pros on cons on replacing an aging furnace and educated us on available systems and changes in equipment since our last system was installed. It happened to be a chilly stretch around Easter with temps in the low 30s, and Southside even loaned us some powerful space heaters to keep us comfortable prior to furnace installation. The furnace was installed, efficiently and cheerfully, by Evan and Josh who were a pleasure to work with and the left the area immaculate. A few days later, Tim returned as a courtesy, along with Andre, and they performed a full maintenance check on our AC system. Last but not least, the two men spent some quality time with our dogs, soaking in some "Pittsburgh sunshine" before heading out to their next job. We all (dogs included) are very grateful to be working with such a customer oriented, reasonably priced, family-owned company and recommend them wholeheartedly! Thanks to everyone at Southside (especially Tim - we thank you extra extra for your kindness and attention)!
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We had an awesome experience last week with Andre! We called on MLK day when our furnace stopped working, and South Side Plumbing & Heating called us back the same day and got us an appointment for the next day, which was awesome. The professional that came out to diagnose/repair the issue for us was Andre. He was so professional and kind, definitely the kind of guy you don’t mind having to your home. He did a great job of explaining what he was doing and what needed fixed. We are super appreciative of Andre and South Side Plumbing & Heating!
I’ve never been more ripped off by any company in my life. They were extremely nice and accommodating when I placed the order and they seemed extremely professional when they showed up. I had no complaints on this. They were at my property for about two hours, looking at my plumbing situation, going out to their truck to call other experts, bringing their tools in, measuring things, then carrying their tools out. They did not actually do anything however they charged me $300. I reluctantly paid… then called the main company to ask how their policy could be to charge someone for time when they did not actually accomplish any tasks. And they did not care ONE BIT about any concern of mine nor that they would loose my business. I will never work with them again.
South Side Plumbing is a knowledgeable, trusted Company. Andre is the best! He’s been servicing our appliances and I completely trust his expertise! I would refer him and his company to anyone! Thank you South Side Plumbing.⭐️⭐️⭐️⭐️⭐️