This business is Trusted — customers consistently rate it 4.9★ across 878 reviews, indicating reliable, quality service.
Strong long-term review history with 878 reviews and a 4.9★ average signals reliable, consistent service.
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Customers consistently cite prompt response times and transparent pricing before work begins.
Emergency availability may vary — confirm availability before a crisis arises.
Homeowners who need a reliable plumber with upfront pricing.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
I was in the middle of a shower repair and needed my mixing valve replaced asap and bluefrog was able to come within a couple hours on short notice. Great job overall as well. Before and after pics shown.
Horrible experience. I went with this company because of the positive reviews but I got scammed out of $535 for jetting a line that I had expressed another plumber had already tried and diagnosed as defective. I voiced my concerns repeatedly but was told I just needed to jet the line to even get to camera it. I asked if it would be better to camera it first and was told no. So booked the service, and in the first 15 mins a lot of muddy water was flooding the drain - but he kept going. His first hose busted and then he put in a smaller hose to continue. I kept asking if it would be better to stop and because of the heat, understandably, he would take breaks in between. It took over 2 hours and after that all I was left with were 2 very muddy drains, that still, 24 hours later, have not drained. They’re worse than before! Oh and they still charged me $535! It feels like deceptive practices and I would not recommend this company. The manager called and all she could offer was a $300 discount of a job the quoted for $2k - laughable after already paying them $535! If I could give negative stars I would.
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Well unfortunately have to change my review. Used Bluefrog once on a small job and Alton was great. We signed up for a membership and I was excited about using them for a bigger job that came up. Second experience was horrible. They quoted me more than double vs other plumbers for the same job, and that included my 15% off membership discount. Scammers!
The service provide by Alton was exemplary, and he displayed the plumbing skills of a truly seasoned professional. A thorough assessment/analysis, cordially demeanor, diligent work effort and he is the main reason why I chose to proceed with the work. Bluefrog had a seasoned and mature talent, and they should be grateful for his talents. He completed snaking of a clogged kitchen sink.
Russell was fantastic. He was affable, professional and extremely helpful. He gave me two choices. Blue Frog could purchase everything and install all items or I could purchase all items. I chose to purchase the toilets and disposal to save money. He worked accurately, quickly and did not leave a mess. Blue Frog is the way to go. Thanks, Russell!