This business is Trusted — customers consistently rate it 4.9★ across 149 reviews, indicating reliable, quality service.
A 4.9★ rating from 149 reviews indicates strong quality — continued review growth will further confirm reliability.
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Customers consistently cite prompt response times and transparent pricing before work begins.
Emergency availability may vary — confirm availability before a crisis arises.
Homeowners who need a reliable plumber with upfront pricing.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
After noticing water leaking from under our 75-gallon water heater in the laundry room of our Cincinnati home, I started searching for a reliable plumber. I reached out to several places for estimates, and the prices were all over the place. We were also facing concerns about possibly clogged pipes leading to the city system, which made things a bit more complicated. A technician from Preston & Sons Plumbers, William, stood out from the start. Even though we were already talking with someone else about the pipe issue, William took the time to answer all my questions and give honest feedback, which really made a difference for us. We decided to have William handle our water heater replacement, and he did excellent work. He installed the new unit quickly and made sure there was no mess left behind. He even took care of hauling away the old heater for us. The whole process was smooth and stress-free. Now, Preston & Sons Plumbers is our go-to plumber in Cincinnati. We already have another appointment scheduled for them to check all our hoses and connections, just to be sure there are no future leaks or surprises. The staff is always professional and dependable, and I won’t use anyone else for plumbing needs.
I wish I could give more than five stars! After a bathroom remodel with a different plumber, we ran into all sorts of issues—like a leaky tub faucet, a hand shower installed wrong, and even water showing up in our crawl space. I really needed someone reliable to come out and fix the mess, so I reached out to Preston & Sons Plumbers. Tanner listened to all my concerns and got us scheduled fast. Brandon showed up right on time, quickly found every problem, and even discovered that the old plumber never connected our shower drain, which was the reason for the water in the crawl space. Since our bathroom and shower had new tile, Brandon worked carefully to fix everything without damaging any of the tile. He had to cut small openings in the back of a built-in cabinet behind the bathroom wall and did it all with great care and skill. The pricing was clear and fair, and you can tell they really know their plumbing. What impressed me most was how much they cared about doing the job right and not cutting corners. Brandon went above and beyond to save our tile work, which meant a lot to us. If you’re looking for plumbers in Cincinnati, I highly recommend them. We’ll only call them for any future plumbing needs. They really are the best at what they do!
See why this business ranks here and how customers describe it. Get a breakdown of your Smart Score and what it would take to reach the next trust tier.
Get Ranking Report — $19Reports do not affect rankings.
Data sourced from Google Places API · ReviewRank Smart Score
Rankings are based on public review signals only. No paid placements.
From start to finish, my experience with Preston & Sons Plumbers was top notch. When I called, the person on the phone was friendly and quickly set me up with an appointment for the very next day. The plumber, William, actually arrived a bit earlier than expected, which was a nice surprise. William discovered that the toilet I had bought had a crack in the tank. He let me know right away, but since I was at work and couldn’t handle an exchange myself, he offered to pick up a new toilet from his supplier. This saved me a lot of hassle, and he was able to install it the same day. The installation was done perfectly, and he made sure everything was clean before he left. Although I did end up spending a bit more for the toilet he provided, the convenience and quality of the work made it well worth it. I highly recommend their team to anyone in Cincinnati looking for reliable plumbing services!
I recently needed help with my two tankless water heaters and called a local plumber. They were able to send someone out in just a few hours, and the plumber, Tanner, actually showed up ahead of schedule. Tanner was very professional and took extra time to explain how the water heaters work, even going into some of the plumbing details, which I found helpful. He let me know what to watch for and what maintenance is needed because of the age of my units. While working, Tanner even showed me the inside of the water heaters and pointed out the parts he was replacing, explaining why each one needed to be changed. The whole experience was smooth, and I’m really happy with the service. I’ll definitely recommend this plumbing company to others looking for reliable help with their water heaters or any other plumbing needs.
The service we received was outstanding! We had a plumbing emergency on a Saturday afternoon and after reaching out to several companies, Preston & Sons Plumbers was the quickest to respond. Grant called us back right away, was friendly, and explained everything clearly. Their technician, William, got in touch immediately and arrived at our home within the hour. He fixed our plumbing issue quickly and efficiently. We were so impressed that we also decided to have a water softener and a whole house filter system installed. The team returned a few days later and handled the installation smoothly. Everyone was professional, courteous, and made sure everything was done right. I highly recommend their services and will definitely call them for any plumbing needs in the future.