Moncrief Heating & Air Conditioning

Seamless Experience from Sales to Install We recently had a new AC system installed by Moncrief, and the experience was top-notch from start to finish. After getting quotes from several local companies, we are very glad we chose them. Why they stood out: • The Sales Process: Our consultant, Trevor, was fantastic. He wasn’t pushy, didn't overexplain things we already understood, and never insulted our intelligence. He simply provided a solid deal with an excellent warranty package. • Prompt & Tech-Forward: The company uses modern communication tools that make the process feel seamless. The scheduling department is incredibly fast, whether you prefer text or phone. • The Install Team: Pablo and his crew were total professionals. They were easy to work with, efficient, and—much like the sales side—weren't "needy" or pushy while in our home. Final Thoughts: All in all, it was a great experience. While the initial install and service were flawless, we look forward to seeing how the unit performs over time and how the company handles future warranty follow-through should any issues arise. Based on this experience, however, we’re off to a great start.

Lucas arrived on time and seemed very well organized and prepared. He explained what he was doing and he invited questions. He was incredibly helpful. When I asked about adding a sensor to our system, he helped me find one on the internet and order it. And he promised that a technician would come back to set it up for me and perform an airflow test of our newly installed HVAC system. This was a big investment for us since we were replacing our entire HVAC system. And Lucas left me feeling confident and valued as a customer.