This business is Established — a decent presence with 2,633 reviews and a 4.0★ rating, though not yet among the top-ranked providers in this area.
2,633 reviews at 4.0★. Check recent reviews to assess current quality.
Early reviews reflect a team building a positive reputation.
Limited history — check recent reviews for the most current experience.
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Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
Found a bed bug in the pillow and they basically said we brought it! I haven’t seen one before or after this stay Thank goodness! Got bitten up tho! And changed rooms. Sheets had stains and pillows were dirty with stains (inside pillow cases) . Check and make sure guys!!! Gym was nice! Pool was ok but towels ran out and hair all over the floors! Mall had 3 floors and very convenient and nice! Could use more signs from and to hotel and mall. Staff was nice! Breakfast was expensive! I was asked if I wanted coffee and I thought it was free since he asked and had it on every table but it was charged $5.00! Real and honest review. Better off drinking the coffee in the room!
Enjoyed an evening of Dinner Detective. This is absolutely a lot of fun and worth the money. The crowd interactions makes it so much fun. Definitely a fun atmosphere and I highly recommend this event. The food was enjoyable. If you are a person with a big appetite eat a little something before going. I heard a gentleman say he was still hungry, but it was plenty of food for me. Bring your thinking cap with you for sure!
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First time here. Would stay here again in a hearbeat. The people were very nice & showed that Hoosier Hospitality. Room was clean, beds very comfortable & shower was hot. No complaints. The area has plenty to do less than 10 minutes away.
For the price I have stayed at better hotels and for less money. When you first walk in you think yes this is nice. The guy that checked us in was friendly but his coworker standing next to him didn’t even have to say anything to show her unpleasant demeanor. Her face said it all. Then once you get to the elevators you start to see some wear and tear. But when I tell you once I got to the room baby I was very disappointed. The bathroom…mines at home is 10x better. The tiles were cracked in some spots chunks of tile missing, spots on the wall were a simple coat of paint would of sufficed, the shower pressure was horrible, the toilet you had to hold the handle down during the full cycle for everything to down. There was one of the wash clothes that had a red stain on it…if you can’t get it clean replace it. First time I stayed in a hotel with no microwave or access to one. The pool was advertised as being heated but when we got there the heat pump was broken so no heated pool. I think this should have been disclosed because that was the main reason my husband wanted to stay here. There were others in the pool area that felt the same and only booked here for the heated pool. I was told I had to pay $20 for parking but had I have parked in roll three it was free. You can order room service but have to pay an additional $5. There’s no free breakfast. Thankfully I was only booked for one night! Stayed once will never stay again!
The property is well located and easy to get to. The hotel room has a nice size and is new and very clean. I ordered room service for dinner. I found the food to be carefully made and tasty, despite my having ordered it at 10PM. I was worried care and attention to detail might slip at that later hour but it definitely did not. If you're looking for a full service hotel with very friendly employees who care about your satisfaction stay here. I am glad I did.