This business is Trusted — customers consistently rate it 4.6★ across 2,152 reviews, indicating reliable, quality service.
Strong long-term review history with 2,152 reviews and a 4.6★ average signals reliable, consistent service.
Monday: 10:30 AM – 5:00 PM
Tuesday: 10:30 AM – 4:30 PM
Wednesday: 10:30 AM – 4:30 PM
Thursday: 10:30 AM – 4:30 PM
Friday: 10:30 AM – 6:30 PM
Saturday: 10:30 AM – 6:30 PM
Sunday: 10:30 AM – 6:30 PM
Customers consistently cite quality service, professional conduct, and reliable results.
Scheduling availability may vary — confirming in advance is always recommended.
Anyone seeking a reliable local business with a proven track record.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
Came to Seattle on holiday for the first time a few days ago. Very overcast, cold, foggy day with slight rain. We were running late due to a stomach illness one of our party members was just getting over. I called in to notify and the man on the line was very nice and said we had a grace period of 10-15 mins if we could make it in, or if we didn't want to rush, he was able to reschedule us to a slightly later time. So we rescheduled. The stars aligned: our tour guide was Sara(h?) and she was awesome! Funny, upbeat, and extremely enthusiastic about the history of the city. Had everyone laughing, asking questions, and very attentive; the crowd engagement and her command of the material as well as the room is commendable. I left more informed and feeling more appreciative of the city and her struggles and feat of rebuilding that she had to go through to become the Seattle we know today. Glad we were able to reschedule! If only she had been my history teacher growing up! Absolutely a must-do when you visit Seattle!
This was a really cool tour experience where I learned a lot about the history of Seattle and how it developed into the city it is now. Our tour guide was very knowledgeable and you could tell they cared about sharing the history of their city with the people on the tour. It is about an hour long so very easy to add into whatever else you have planned and I would highly recommend taking the time to take this tour!
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It was fun and informative. We did the after dark tour for 18+. The tour guide felt like he was moving through the tour a bit fast, like he had somewhere better to be. He also didn't care that people couldn't match his very fast paced walking. Not very professional. He also didn't pause to take questions or allow for photos. I think the experience could have been better, but overall it was fine.
The tour itself isn’t that big a deal, because you are mostly looking at pictures hanging on the wall inside a smelly underground space (be sure to bring a mask). However, our tour guide, Patti, was very fun, friendly and knowledgeable. She taught me more about the history of Seattle than the underground itself. She also introduced me to the Klondike museum which I really love. Overall it’s a great and unique experience for developing a basic sense of the city, so I would recommend it.
Great experience, definitely recommend!!! The tour guide, Patty, was fabulous! Such a warm personality, knowledgeable and on point! The tour was just long enough to get us a bit of history of Seattle and getting our steps for the day! Worth it!