This business is Trusted — customers consistently rate it 4.7★ across 198 reviews, indicating reliable, quality service.
A 4.7★ rating from 198 reviews indicates strong quality — continued review growth will further confirm reliability.
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Customers frequently praise quality installations, energy-efficient recommendations, and responsive follow-up.
Scheduling during peak season (summer/winter) can take time — book ahead.
Homeowners looking for a trusted HVAC provider for installs or repairs.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
I had a great experience with the HVAC team that replaced my unit. From the moment they arrived, they were respectful, professional, and easy to deal with. I genuinely appreciate workers who can enjoy their job while still getting it done right. They were upbeat, joking, singing, and clearly had good teamwork. It made the whole process feel less stressful. They were very informative and took the time to answer all of my questions thoroughly. They were respectful of my home and space the entire time. At one point I got a little aggravated about missing work during the install, and one of the guys stayed calm, went downstairs to speak with someone, and came back with a solution almost immediately. That meant a lot. They even went above and beyond by giving me advice about installing an HVAC privacy fence, and one of them measured the area for me. They absolutely did not have to do that. Another thing I appreciated was their patience. They had no clue I kept closing my garage door every time they stepped out (long story-crazy neighbor across the street), and instead of getting annoyed, they simply communicated with each other and kept it moving. No complaints, no attitude. Overall, their professionalism, positive attitudes, and teamwork stood out. I would absolutely recommend them to anyone needing HVAC work done.
Dawson is a trusted name! I have trusted this company for hvac needs since 2013. Bought a furnace and Central air conditoning unit in 2013. I have continued to allow them to do all my preventive maintenance on both. They do great work and they are very dependable. I recommend them to my friends and family.
See why this business ranks here and how customers describe it. Get a breakdown of your Smart Score and what it would take to reach the next trust tier.
Get Ranking Report — $19Reports do not affect rankings.
Data sourced from Google Places API · ReviewRank Smart Score
Rankings are based on public review signals only. No paid placements.
Saw the billboard on Galbraith Rd. a few months ago and finally made a call for furnace maintenance just before the frigid temps arrived. Very happy to get same day service!! Techs were great - professional, friendly, and knowledgeable. I will definitely keep using Dawson.
Dawson Heating responded to my emergency call for furnace issues promptly. When the techs arrived they professional and polite. They explained the issue to me clearly. They secured a needed part and quickly repaired my furnace. All this on a day Cincinnati was experiencing a severe snow warning and impending record low temperatures. I am truly thankful for their prompt and complete service. They are now my HVAC service and maintenance company.
Very good job, service man was friendly and explained everything he was doing. I will recommend this company to everybody. I had a small family owned HVAC company that I used for over 2O years. They retired. I will use Dawsons for the next 29 years on my four properties!!!