This business has earned a Highly Trusted designation — 5.0★ across 1,045 reviews signals an exceptional and consistent track record.
Strong long-term review history with 1,045 reviews and a 5.0★ average signals reliable, consistent service.
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Customers consistently cite prompt response times and transparent pricing before work begins.
Emergency availability may vary — confirm availability before a crisis arises.
Homeowners who need a reliable plumber with upfront pricing.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
I have three small children, one of which decided to play hide and seek with her toys and our family toilet yesterday. No matter what I did I couldn’t get the clog out. Heard great things about 1-Tom-Plumbing so I had them a call. Kevin was great to talk to and deal with and he sent out Daryl Looney to take care of me. What we thought was going to be a quick fix turned into a 3 hour adventure but Daryl didn’t stop until we finished the job. He was great.
Jay was a huge help for me! I had a bad water backup in my basement (due to overgrown roots in my main lines clay pipes), and the timing was terrible with it being the holiday week - thankfully, I was able to get an appointment quickly scheduled that worked well for my availability. Jay was knowledgeable and respectful, communicated well, and worked hard (as the clear out of the external pipes required more time to jet through than planned). The price was great and fit within my budget, and the issue has been solved completely! I’m so thankful for Jay and this company, and can’t wait to take a bath soon (without worry)!!
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Jay with 1-tom completed a job working on my kitchen sink and did remarkable and professional work. He showed up on time, I received fantastic communication throughout the whole booking and invoicing process. Now my family can sleep well at night knowing our kitchen drain line won't ever flood our home again. Thank you Jay, and thank you 1-tom-plumber!!
This is my go to plumber Kevin Zilke and his crew. Jay Hagar came and quickly found the burst pipe and went to work repairing it and gave me some tips on why the pipes burst and ways to try to prevent it. He took the time to check the whole line and afterwards he checked the water pressure in all of my bathrooms and shower after he restored my water. Great company, great workers and excellent price even in an emergency!!!! Posting before and after repair!!! First photo is before, second is after
The night before moving into our new home, both of our toilets suddenly started leaking sewage water into the basement. Jay came out in the middle of the night and immediately put us at ease. He quickly identified the issues, explained everything clearly, and got to work right away. He was able to fully repair one of the toilets that night, and he scheduled the second repair for later that week. His professionalism, calm demeanor, and willingness to show up during an emergency made an incredibly stressful situation so much more manageable. We’re extremely grateful for his quick response and quality work. Highly recommend this company, especially if you need someone reliable during an emergency.