This business is Trusted — customers consistently rate it 4.6★ across 1,983 reviews, indicating reliable, quality service.
Strong long-term review history with 1,983 reviews and a 4.6★ average signals reliable, consistent service.
Monday: 8:00 AM – 4:00 PM
Tuesday: 8:00 AM – 4:00 PM
Wednesday: 8:00 AM – 4:00 PM
Thursday: 8:00 AM – 4:00 PM
Friday: 8:00 AM – 4:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed
Patients frequently cite attentive care, clear communication, and a welcoming, professional environment.
Wait times can increase during busy periods — scheduling ahead is recommended.
Patients seeking attentive, professional care with good communication.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
After putting it off for far too long, I finally established care with a primary care provider after living in Chicago for nearly five years, and I'm glad I chose Nathan Jent, PA-C, and the team at Michigan Avenue Primary Care. From the time I walked in, everyone was friendly and personable, - making the visit feel comfortable and efficient. Since this was my annual checkup and first visit with the practice, Nathan took the time to get to know me, review my health history, answer my questions, and explain everything in a way that was easy to understand. I never felt rushed. The nurse was wonderful, and Jackie, the phlebotomist, made what can be an uncomfortable part of a doctor's visit feel stress-free, with a few laughs along the way. Overall, it was a great experience. I left feeling informed, comfortable with the plan moving forward, and would absolutely recommend Nathan Jent, PA-C, and the team at Michigan Avenue Primary Care.
This place can be very hit or miss. In the past I have been seen quicker but for the most part the care is not immediate or urgent at all. I used to be seen quicker but blood draws would take an hour. The most recent visit i had an appointment but it took 2.5 hours for the nurse to get vitals and by the time the nurse practitioner saw me it had been almost 3.5 hours. Honestly just felt kinda brushed off the entire visit.
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Rankings are based on public review signals only. No paid placements.
Huge thanks to Nathan, his nurse, and the wonderful front desk staff for such a smooth visit! The receptionist was incredibly welcoming and provided a good estimate for my wait time, which made the whole process feel seamless and meant I was seen almost right away. Once in the back, Nathan and his nurse were both so patient and thorough with my care. They never made me feel rushed and really took the time to listen. A genuinely great team from start to finish.
Everyone at the primary and immediate care practices are so so competent, thoughtful, and deeply patient!! I’ve had a lot of very uncomfortable intense health issues for over a year which doctors aren’t always the most empathetic towards. Last spring when I started with these guys, they’ve always been so kind, communicative, no one ever dismisses me, and Dr. Jent really seriously went the distance for me. He got me sorted when I was going through more of a frightening mystery than a clear cut health problem, got me every test fathomable, did some seriouuss detective work and was always available to answer my questions. Real life saver during a quite crazy time. And, nurse Jackie always does my blood work and she’s incredible!! Never met a more accommodating and talented phlebotomist in my life! Butterfly needle to larger gauge, it’s always so easy, fast, painless, and I never once have had any complications with bruising or excess bleeding. She is very very adept at her craft. She sits with me until I'm ready if I’m already in a lot of pain, she brings me drinks to ensure I’m hydrated, she talks with me to keep me comfortable, brings me stickers for being brave even though I’m an adult and should just BE brave 😭 she’s the sweetest soul and such a treasure for the practice!! I never get my blood drawn anywhere else now cause simply no one can out stripe her 🔥🔥
Everyone here is so kind. They truly go above and beyond making sure every patient feels supported. I was given great recommendations and even provided with a granola bar. This is definitely my immediate care of choice 10/10