This business is Trusted — customers consistently rate it 5.0★ across 338 reviews, indicating reliable, quality service.
A 5.0★ rating from 338 reviews indicates strong quality — continued review growth will further confirm reliability.
Monday: 7:30 AM – 4:00 PM
Tuesday: 8:00 AM – 4:30 PM
Wednesday: 7:00 AM – 4:30 PM
Thursday: 8:00 AM – 4:30 PM
Friday: 8:00 AM – 2:00 PM
Saturday: Closed
Sunday: Closed
Patients frequently cite attentive care, clear communication, and a welcoming, professional environment.
Wait times can increase during busy periods — scheduling ahead is recommended.
Patients seeking attentive, professional care with good communication.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
I've been a patient at this dental office for nearly 10 years and have always had a good experience. The staff is friendly, the office is clean and well-maintained, and the care is consistently professional. I've had both routine cleanings and a few fillings done over the years, and everything has been handled efficiently and with attention to detail. The location is also convenient when I'm working downtown, which makes scheduling appointments easier. Overall, a solid and reliable dental practice.
Just had my teeth whitened by Natalia. She is amazing! She explains the procedure clearly, and makes you feel really comfortable. And my teeth are whiter! My hygienist is JoAnn. I've been seeing her for years and can't say enough great things about her. She let's me know where I'm at with x-rays (when I had my last ones), if I need them and any changes she sees from the last time. I ask her so many questions every time and she explains them and offers me suggestions. She has never pushed any product on me, and when she suggests something that may help with an issue I'm having, she offers OTC options if available. Dr. Schwarz is top notch. She's friendly and fun. You don't often get that with a dentist :) She also explains what she's doing and will break it down for you if needed. When I've had issues she tells me my options, and what each one means. She has never steered me wrong. Jamie at the front desk is so awesome. If I owe anything it's a fast and easy process to pay. And she'll let you know what your insurance has covered. And you will get a cost estimate before any treatment - and it has always been accurate. I've been going to this dental office for over a decade and can't imagine a better, more friendly and professional team.
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I've been going to Dr. Frericks for about 10 years. I was referred to him by a friend who told me that dentists actually like going to see him. I really like the fact that's he's not always trying to up sell me. He's very professional, although I wouldn't say friendly - not much of a personality. As a dentist I find him to be no better or worse than the dentists I've seen over the last 50 years. What I don't like and why I stopped going to him is I don't appreciate the shakedown you get from the receptionists as your leaving. Instead of getting billed after insurance has paid it's portion, they're very aggressive about making you pay right then and there. I find it offensive. And it's especially galling after seeing photos on the wall of what must be the dentist's sailboat. I don't think they're too hard up for the money.
Always a friendly welcome from Jamie at front desk , as a long time patient I can tell you your in great experienced hands-Ashley is friendly and warm and makes you feel relaxed and in professional hands, Dr Ingrid is exceptional . You would never know you were in the heart of a bustling city -a very warm and comfortable environment .
I have been a patient of this extraordinarily caring, compassionate, and highly professional dental practice since October, 2023. At that time, in dire need of emergency dental work, I was referred by a highly-rated Chicago oral surgeon, to Drs. Frericks and Schwarz. They did not disappoint! I was seen immediately upon my arrival, and my extreme need for emergency dental first aid was promptly, graciously and efficiently attended to my complete satisfaction. And the exceptional TLC exhibited by Drs. Schwarz and Frericks on day one continues through the date of this review! Nor is the impressive personal touch always exhibited by Drs. Frericks and Schwarz limited to their professional staff -- Jamie, the Magnificent Smile's remarkable gracious, always obliging receptionist sets the perfect welcoming tone with her warm and charming demeanor. As an octogenarian, I have visited many dental offices during my many years, but in my experience NO OTHER DENTAL OFFICE has been as accommodating and obliging has been the Magnificent Smile. Indeed, due to the extremely warm and friendly atmosphere at the Magnificient Smile, it is almost as if I am LOOKING FOR A REASON to see the dentist. In summary, my five (5) star rating would, instead, be a ten (10) stars, if that category of praise was an available choice!