This business is Trusted — customers consistently rate it 4.6★ across 2,268 reviews, indicating reliable, quality service.
Strong long-term review history with 2,268 reviews and a 4.6★ average signals reliable, consistent service.
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Customers consistently cite quality service, professional conduct, and reliable results.
Scheduling availability may vary — confirming in advance is always recommended.
Anyone seeking a reliable local business with a proven track record.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
I stayed at the Kimpton Hotel Monaco Pittsburgh during a quick trip, and it turned out to be a nice experience. The room had a clean, modern feel, and the bed was comfortable enough that I slept better than I expected. The staff at the front desk were friendly and easy to talk to without being overly formal. The hotel has a bit of personality in its design, which made it feel different from the usual places I stay. The location was convenient too—I was able to walk to a few spots without needing a car. Overall, it was a relaxed and pleasant stay. Nothing too fancy, but definitely comfortable and enjoyable.
Beautiful hotel with cloud like beds and pillows!!! The birdcage lamp is kinda their staple, your wife will love it!! I was very happy with the hotel. Staff was very friendly and helpful as well. Elevators, you have to use your key card or you can’t go up!! Ask me how I know!!!
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My wife and I stayed in the hotel over President's day weekend, it was a overnight trip, mainly for relaxing. We booked the 900 square foot luxury room. The room and hallway design was incredible. The valet service was fast, and cheap. There was no water in the room, to drink, but upon calling front desk, problem was resolved. I slept on the "l" couch, and we did have to call to get a blanket and a pillow, which took a while to come, and were not very comfortable. I wanted to take a bath in the soaker tub the following morning, the main reason we booked this room. The water in the tub, was warm at best. The water in the sink and the shower though, was hot. We called the front desk, and they sent up an engineer promptly. He said that the anti-scalding valve needed to be adjusted. When he did that, I took a wonderful bath, though toward the end, the water coming out of the faucet was cold. When it was my wife's turn, she was unable to take a bath, because the water was freezing cold, even though the shower and sink had hot water. Did not call an engineer that time, and just left it. I would much rather spend an extra $100, to stay at the William Penn hotel. If you aren't taking a bath, buy it, but otherwise don't.
I booked a one night staycation here and had a lovely experience. The rooms are beautiful, the bathroom especially. I took a very relaxing bath in the incredible soaking tub (could have done with slightly hotter water) and had a great night sleep in the very comfortable bed. My only complaint is that room service was very slow. With it being a staycation I did dinner and breakfast room service. For dinner it took over an hour and for breakfast it took more than 2 hours. In the morning they called to say their ordering system was down which is why it took so long but they didnt offer to cover any of the bill which seemed warranted. The food itself was a bit underwhelming for the price. Anyway, other than that the stay was very nice. Would do it again for sure.
One of the best experiences we've had at a hotel in so long! An incredible experience from check-in to check out. The daily complementary happy hour is so lovely and the staff goes above and beyond for anything you need. Rooms were nicely kept, great restaurant and bar inside. We won't stay anywhere else when we are in Pittsburgh.