This business is Trusted — customers consistently rate it 4.9★ across 211 reviews, indicating reliable, quality service.
A 4.9★ rating from 211 reviews indicates strong quality — continued review growth will further confirm reliability.
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Customers frequently praise quality installations, energy-efficient recommendations, and responsive follow-up.
Scheduling during peak season (summer/winter) can take time — book ahead.
Homeowners looking for a trusted HVAC provider for installs or repairs.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
We had our air conditioning system replaced recently, and the whole process went smoothly. The crew arrived, checked the existing setup, and explained what needed to be done in simple terms. Installation was done the same day, and they kept the work area tidy throughout. The new unit has been running consistently, and the airflow feels balanced across the house. Overall, the service was handled professionally, and the cooling performance has noticeably improved.
We just moved into our first house, and the air conditioner was almost twenty years old. It was barely pushing out any cool air. I called around for quotes and decided to go with this team because they were very honest about the pricing. Johnson came out to handle the full replacement. He was very professional and took the time to show me how the new thermostat works with my phone. The house stayed at a perfect seventy degrees. I am very glad we made the investment before the weather got hotter.
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Switched to a smart thermostat recently and needed help installing it properly. James and the crew handled the wiring and setup without making it complicated. He connected it to the app, walked us through the settings, and made sure the system responded correctly. The temperature now adjusts more evenly throughout the day. It's been easier to manage energy use since the upgrade.
Brown Heating & Cooling has been my go-to for seasonal maintenance inspections for years. Before summer, David inspected our air conditioner. He was courteous and on time, and never made me feel rushed. David carefully examined everything, even less obvious areas. He quickly changed our filter after noting it was unclean, ensured electrical connections were secure, cleaned the coils, and checked the refrigerant levels. Best of all, he didn't try to sell me unnecessary services. He recommended adjusting the thermostat higher when we're away to maintain efficiency.
Highly recommend signing up for their annual maintenance agreement. I have three kids and a very hectic schedule, so the last thing I want to worry about is my cooling system failing in summer. I had a technician come out for a safety inspection last week. He checked every single electrical connection and even cleaned the condensate drain line to prevent any water damage to my ceiling. He was very patient and did not mind answering my 20 questions about the filters. It gives me a lot of peace of mind. They are a solid 10 out of 10 in my book.