This business is Trusted — customers consistently rate it 4.8★ across 1,935 reviews, indicating reliable, quality service.
Strong long-term review history with 1,935 reviews and a 4.8★ average signals reliable, consistent service.
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Customers consistently cite prompt response times and transparent pricing before work begins.
Emergency availability may vary — confirm availability before a crisis arises.
Homeowners who need a reliable plumber with upfront pricing.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
Had an old corroded section of pipe in my outdoor gas fire pit that needed to be replaced. The ring where flames are dispensed was also severely corroded. Jake with Benjamin Franklin helped me get all the right replacement parts for the repair, and delivered exceptional service with a smile. 5 stars.
Benjamin Franklin Plumbing did an excellent job installing my garbage disposal. They were the first company to get back to me when I was requesting a quote. They gave me a quote over the phone, and their prices were straightforward and extremely reasonable. Jacob Morris did a great job. He was fast, cleaned up everything, and even provided some helpful information for future garbage disposal purchases. I highly recommend this company and only wish I had found them sooner.
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Pay for a monthly membership service fee and had a leak coming from our RO system. Wanted to charge $495 to replace this $2 quick-release part that took 5 minutes to do on my own, and that includes and a quick YouTube search. I can understand paying for expertise and specialized know-how, but this was just wrong. How can I trust you to give me a fair and reasonable estimate for any repair services. I’ll be looking for other companies next time there are any plumbing repairs.
Our old kitchen faucet was leaking. Chandler from Ben Franklin Plumbing was very friendly and knowledgeable. He replaced the old with the new and even tried to clean the rust stain. He carefully checked everything to make sure all was good. We also discussed eventually replacing all the plastic valves under our sinks and in the toilets with stainless steel valves. Ben Franklin offers a payment plan which will be super useful. And if we pay it off in 12 mos, it’s interest-free. We will probably do half the valves at a time to keep our monthly cost in line with our pockets. Chandler took his time and answered all my questions. We won’t hesitate to call him and Ben Franklin in the future for our plumbing needs.
Will my plumber was great! Fast, friendly and cleaned up. Provided helpful information for future improvements. I appreciated the prompt and efficient communication, not to mention the response time! Thank you for getting my busy powder room back up and running!