Specialty Contractors Inc.

Our house in Plano had a plumbing leak insurance claim that ended up involving the entire interior. Specialty did an excellent job of helping us navigate the insurance claim & all its complications. In addition, we took the opportunity for some long desired upgrades. We were/are very pleased with the outcome. We could not have accomplished everything without their expertise. We definitely we would recommend their services to others.

Trust worthy, competent, fair. Specialty Contractors was 1 of 2 general contractors that we used for a floor to ceiling, interior and exterior remodel of our home over a 6 month period. I am very satisfied with the outcome and the value I received from them as a general contractor and the sub contractors they selected for our project. Specialty was responsible for the ceilings, walls (dry wall and stained judges panel restoration), cabinet restoration, major electrical upgrades, and all the outside facia, soffit and wall panel replacements. At the end I added to their task installing leaf guards on the gutters as it was best for them to coordinate this task with the planned exterior work. A long review as I want to share not only my satisfaction but also some insight into why it worked out so well. As a general contractor, the subcontractors they use are going to determine the quality of the outcome. All of them did fine work and were very responsive to clearing all items on my punch list to my satisfaction. The majority of the work (drywall, ceiling, painting, staining, cabinet restoration, carpentry. light fixture replacements) required craftsman with significant skill to pass my acceptance and was carried out by a firm called HDZ. I have to add a thanks to them in this review as they did a great job on all their work items treating our home as they would theirs. I came in contact with Specialty through USAA's associated referal service, which in my mind speaks highly for them. The insurance work background also meant that the approach they take to the work estimate is very detailed delivering a Statement-Of-Work that provides 100% transparency to exactly what work will be done and how much each work item costs. The estimator (Noel) was a true professional in every way - expert knowledge, he fully grasped the approach we wanted to take and the outcome we were seeking, and very customer oriented. He was a key reason we went with Specialty and why the experience was smooth from start and finish. The estimator wrote out a detailed SOW of the full project which we later broke down into an initial contract and 9 separate change orders so that I could gain confidence as we progressed with the work of the Specialty and their subcontractors. I had a clear understanding before we started as to the cost of every future item and how any changes might impact that cost. I also have to do a call out to the lady responsible for managging all the invoice tasks and payments. Another true professional who managed all the project cost changes as we processed the 9 change orders and was always responsive to every request. Many thanks to the team at Specialty and their sub contractors for a project well done and treating our home as you would treat yours.