This business is Established — a decent presence with 164 reviews and a 4.6★ rating, though not yet among the top-ranked providers in this area.
A 4.6★ rating from 164 reviews indicates strong quality — continued review growth will further confirm reliability.
Monday: 9:00 AM – 4:00 PM
Tuesday: 9:00 AM – 4:00 PM
Wednesday: 9:00 AM – 4:00 PM
Thursday: 9:00 AM – 4:00 PM
Friday: 9:00 AM – 1:00 PM
Saturday: Closed
Sunday: Closed
Patients frequently cite attentive care, clear communication, and a welcoming, professional environment.
Wait times can increase during busy periods — scheduling ahead is recommended.
Patients seeking attentive, professional care with good communication.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
This place is simply not equipped properly for surgical procedures, and it shows. The tools they use seem outdated and limited—almost a one-size-fits-all approach, which is completely inadequate when working on something as precise as different mouth and tooth sizes. The suction tubes in particular are poorly maintained and do not function as they should. Instead of keeping the mouth clear, they fail to drain fluids properly, leaving the patient uncomfortable and even at risk of choking during treatment. That alone is unacceptable. Overall, the lack of proper, well-serviced equipment makes the entire experience feel unsafe and unprofessional. For anyone considering surgery here, I would strongly caution against it. This clinic really needs serious upgrades before it can be trusted.
I’ve been a patient for over 25 years. Sabrina, Dr. Carter and front office staff are consistently professional and friendly.
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Sabrina is the hygienist. She does an excellent job and always has💖. When I first moved to the Atlanta area I found Midtown Dental where she worked. She left there with some of the doctors. Now after perhaps two years I’ve necessarily found her again and Drs. Carter and Smith. The entire team from the receptionist Brianna to the billing staff, they all make sure everything is done right and you’re fully informed —before you get the bill. Can’t say that for all practices. Glad to be again with professional ethical care givers! And yes Sabrina I’ll do better on my flossing with the water pick. Join this practice and you’ll get the professional quality care and service you need!
I absolutely love Downtown Dental! From the moment I walk in, Nadia at the front desk is always ready with the information I need. She makes scheduling so easy and always does her best to work around my busy occupation, which I really appreciate. Sabrina is an amazing hygienist—her care and encouragement truly helped me rebuild my confidence in my teeth and gum health. I’ve never felt so comfortable and supported in a dental office. The doctor is fantastic as well. He always gives the best recommendations and explains everything clearly, making dental care both financially and physically as pain-free as possible. This team really goes above and beyond, and I couldn’t imagine trusting my smile to anyone else!
I recently had a crown replaced at Downtown Dental Center, and I couldn’t be more impressed. From start to finish, the entire experience was handled with efficiency and expertise. What really stood out was that my crown was designed, created, and implanted the very same day—in just a couple of hours. That level of precision and convenience is almost unheard of. Let’s be honest: getting a crown replaced is rarely something anyone looks forward to, but this procedure was completely painless and far exceeded my expectations. I say that with perspective, because I had attempted to have this same procedure done at another dental office previously, and the experience there left me questioning the competence of the dentist. By contrast, at Downtown Dental Center, I had absolutely no concerns. Every step was handled flawlessly, and I left feeling both relieved and impressed. I now have complete confidence in their ability to handle all of my dental needs moving forward, and I highly recommend them to anyone seeking exceptional care.