This business is Established — a decent presence with 618 reviews and a 4.3★ rating, though not yet among the top-ranked providers in this area.
Well-established with 618 reviews. A 4.3★ average reflects broad customer experience.
Reviewers appreciate responsive communication and work delivered as promised.
Some customers note response times during peak periods.
Those who value consistent quality and professional service.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
Debbie was very friendly checking us in. The hotel was clean and quiet. The free breakfast had a variety and was frequently restocked with fresh items. For the low price we payed, I think we got a lot of value for our money. I would stay here again.
I called the hotel before booking to make sure the pool was heated! Which heated pools in hotels are supposed to be around 85°. I travel all around the states and it seems that Holiday Inn is the only company who doesn’t heat their pools properly! This pool was freezing cold & SUPER cloudy!! I paid $140 to stay one night and couldn’t even use the amenities! The only thing that was decent about this hotel was their breakfast was OK!
I wanna say thank you to the staff of this holiday inn for showing myself and linedance family a wonderful experience!!!! And and shout out to the amazing people preparing the breakfast and keeping the dining room clean. You guys did an awesome job as well.!!! I will return…
See why this business ranks here and how customers describe it. Get a breakdown of your Smart Score and what it would take to reach the next trust tier.
Get Ranking Report — $19Reports do not affect rankings.
Data sourced from Google Places API · ReviewRank Smart Score
Rankings are based on public review signals only. No paid placements.
Hotel was clean and reasonably priced. It's kinda weird to get to but I'll stay there again. Nearby restaurants and shopping make it a good location.
Booked a room for my daughter's friend's and her to go have fun for the weekend. I've used this location before, no issue. This weekend! Was not good! Booked the room on IGH. Checked around 7pm. Lady at front desk was nice. Went to go swim around 8pm. When got the pool there was a sign saying the pool was closed. The lady at front desk was going but, there was a sign saying the pool was closed and they was away from the desk. Came back around 10pm. Let her know the issue. The sign for the pool was not there when I checked in. Lady stated the general manager posted online the pool was down. Informed her and showed her the sight doesn't say that or wouldn't have Booked the room and wasted money. I asked if I could cancel and go to a different hotel. Stated I could leave i would still be charged for the night. Stated she would give me discount on the room and points for the inconvenience. Stated she would change the 2 night stay to one night. The plugs in the room did not work so we couldn't charge our phones. When it was time it was time to check out. I asked the new lady that was working the shift of the lady from last night had everything fixed. I was told she could help and honor what I was told. She could only see i had one night stay nothing. Not only was the inconvenience courtesy not honor! The lady changed my reservation from a 2 night to a one night but charged me more money for one night! Very upsetting!