Roofing Done Rite LLC

Roofing done right were fantastic. We were not home when they did our roof. The crew came in did a very professional job. Finished then cleaned up like they were never there. Everyone from the job manager to Lance kept in contact with us every step of the way. They sent pictures during the progress. Lance was the reason we chose Roofing Done Right. His professionalism is top notch. Once we sighed the contract Lance didnt vanished. Answered every question. Even responded late one night to answer a question. Felt like we were his only customers. I would go with this company again.

I have a three bedroom ranch home and Elliot the sales person from Roofing Done Rite said they could replace my roof in one day. However, it took one and a half days which was really no big deal but they left the dumpster in my driveway for four nights and four days. They actually delivered the dumpster and supplies to a different house on my street, and I had to call them to deliver it to me. When they did the installation, they had no one here that could speak English. There was no communication as to when they would arrive, leave nor the progression of the work. Lance, the owner, in his words did not feel he had to offer good customer service...He has people for that. He was very difficult to deal with because he was argumentative about everything that I felt needed fix which was not much and probably because I’m a woman. Because I can tell you, a man wouldn’t have put up with his attitude nor would he have responded the same way he did with me. The major item was the wrap around the chimney and I wanted to see how the flashing was done. I really wanted to have the flashing redone and leave off the wrap. They had done such a poor job cosmetically on the flashing , it could not be redone. I had to settle for them to redo the wrap. Thank goodness for a project manager named Wes that was very customer oriented and very knowledgeable and was here to supervise the workers when they came back to fix the wrap around the chimney. I will say on a positive note that they did a good job with installing the shingles and I love the color. However, overall I would not recommend them. Note: Photos below are of the wrap before they came back to correct.