Terry’s North Coast Auto Repair

I just had some routine maintenance done at Terry's and I will be back with my truck the next time I have an issue. The guys are kind, clean, well-mannered, and not pushy. I was able to have someone pick me up but if I needed to hang out there for a few hours, I would have felt comfortable doing so. There's a space to pull out your computer to work and they have a stocked mini fridge.

ATTENTION AVOID THIS REPAIR SHOP a customer brought their vehicle to my shop after Terry's north coast did over $3k of repairs. Some of the repairs were a new steering rack, new pressure hose, new return hose, and a wheel alignment. She had already took it back to them once since the repairs because one of her wheels fell off and it was leaking power steering fluid still. It was then brought to me because it was still leaking. All I can say is WOW! They charged her for hoses they didn't replace, multiple parts of the power steering were still leaking after 2 visits, and the steering wheel was almost upside down. I told her you NEED to take it back again to get the parts replaced you paid for. So after taking it back a third time to Terry's she brought it back to me again. Still leaking power steering fluid and steering wheel still way off center. They did replace 1 of the 2 lines they charged her for but the steering rack is still leaking. I performed a wheel alignment which was over 10 times past the spec limit. Look at the pictures of how far out this alignment is. THIS SHOP SHOULD BE ASHAMED FOR WHAT THEY DID TO THIS CUSTOMER. Instances like this are what give repair shops a bad reputation to the public eye. I feel bad for customers who go threw this.