This business has earned a Highly Trusted designation — 4.8★ across 5,152 reviews signals an exceptional and consistent track record.
Strong long-term review history with 5,152 reviews and a 4.8★ average signals reliable, consistent service.
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Customers consistently cite prompt response times and transparent pricing before work begins.
Emergency availability may vary — confirm availability before a crisis arises.
Homeowners who need a reliable plumber with upfront pricing.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
Amazing work on a nasty lil job. Tight spaces and old plumbing. Donald made quick work of the issue with no disruptions to home life. Antoine was a masterful communicator and keep me informed for a few days as a master plumber was required to complete the job. Dispatch was courteous and attentive. Rotorooter showed up the day I called, the competition could only schedule me 5 days out. They are now my go to solution for plumbing needs. 5 stars all the way around!
Payton was so fantastic! Professional and personable. I had a similar service done with a different company and they didn't go through the detail that was done through this job. Even got a level out to check a PVC pipe. I was so impressed. I cannot recommend this service enough. Never will use anyone but Roto ever again. Also the call center is super friendly, no issues and had a couple good laughs.
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A basement sewer line flood was not something we expected to happen. The sewer line was scoped and 5 support sleeves were installed. Problem fixed. Everyone (supervisor, cleanup crew and pipe repair) were professional, knowledgeable, respectful and very reassuring that the job would be done correctly. We are extremely grateful for Jack. He went above and beyond to make sure we were satisfied and comfortable knowing the problem was fixed/repaired. Bravo to everyone involved. THE BEST!
Nothing better than a clean unobstructed sink. My kitchen and bathroom sinks would not drain. Called Tom Drexler, had an apt, left early form work and they called me 45 mins after they were supposed to be there to help me and said they were busy so they would see me Monday. I was beside myself. So I called Roto-Rooter. Chad and Kenneth showed up 45 mins later and took care of a nasty clog. They were professional, knowledgeable and pleasant to deal with. Those two earned a customer for life for Roto-Rooter with exceptional customer service. Today went from a bad day to a good day thanks to Roto-Rooter, Chad and Kenneth!!! 100% recommend!
Warren from Roto Rooter was absolutely fantastic! He was prompt, professional, and very knowledgeable. He quickly diagnosed the issue, explained everything clearly, and made sure the repair was done right the first time. On top of that, he was courteous and respectful of my home, leaving everything clean when he was finished. It’s such a relief to work with someone who takes pride in their work and truly cares about the customer. I highly recommend Warren to anyone in need of plumbing services—you’ll be in great hands!