This business has earned a Highly Trusted designation — 4.8★ across 3,536 reviews signals an exceptional and consistent track record.
Strong long-term review history with 3,536 reviews and a 4.8★ average signals reliable, consistent service.
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Customers consistently cite prompt response times and transparent pricing before work begins.
Emergency availability may vary — confirm availability before a crisis arises.
Homeowners who need a reliable plumber with upfront pricing.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
Rene was wonderful! I'm grateful to him for coming out on such short notice and so late in the evening! He was patient and kind and very knowledgeable. He explained everything to me and educated me on plumbing! If I could request him everytime I need help I would! Thank you Rene and Roto Rooter for hiring good quality staff.
Rene did excellent work. He was clear on the scope of the repair and went above and beyond with keeping us updated on any issues that cropped up. Very professional and knowledgeable. Great work and would request him again for any future needs.
I’d give Aidon and Aaron 10 Stars if I could. They were friendly, professional and gave me great recommendations throughout the whole process. When the project became more complex than I’d anticipated, they offered multiple options, best practices advice, and clearly put real thought into each step. They made sure I understood what they were doing and took pride in their work. They clearly treat their customers home like they were working on their own homes. They were here when they said they would be. Not only will I call Roto-Rooter in the future, but I’ll specify that I’d like these guys.
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We had a leak at a rental property out of state, which as Murphy's Law would have it, was on a Friday. Roto-Rooter was one of the few options that not only provided free estimates but also scheduled weekend appointments. After calling and confirming information about their services, booking the appointment online was easy. They followed all my instructions which involved coordinating with our tenant. They confirmed the appointment by phone and keep me informed during the whole process. They showed up on time during the 2 hour window. They provided a written estimate for approval and they resolved my issue. The plumber was communicative during the process.
Our basement flooded with several inches of pure sewage. Roto Rooter was there within an hour and handled everything. Renee, Rick, and Matt were all fantastic. I don’t know what we would have done without them.