This business is Established — a decent presence with 244 reviews and a 4.0★ rating, though not yet among the top-ranked providers in this area.
244 reviews at 4.0★. Check recent reviews to assess current quality.
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As others have said this is in a great location close to most of the stuff you might want to do if you’re visiting Chicago and a very good option if you drove to the city. Many hotels in the area charge for parking this hotel has 2 free parking spaces per room and charges $20 for additional. We had expensive stuff in our truck and I felt safe that it wouldn’t be stolen in the parking area. These were the main reasons for choosing this hotel. The hotel was reasonably priced for where it was and including parking but the taxes and fees jumped the price quite a bit I think around $30 extra. It has free breakfast that was average and disappointing that it didn’t open until 7. The room was dated the bed was comfortable but the room really smelled like septic or wet socks. Luckily we had air fresheners with us as it was necessary. The hotel is close to all lot of food options but i don’t recommend their snack bar. I understand it’s Downtown Chicago but $3 foot 1 can of soda I thought was steep. Bring your own snacks if possible. If I had to I’d stay there again but as we were just working nearby and not taking advantage of everything downtown we drove farther and stayed in Crest Wood for the next night stay.
The staff was very friendly and full of information about dining and activities around the hotel. The room I stayed in was very clean and smelled clean too! The sheets were crisp and clean, bathroom was spotless and towels were thick, soft and smelled new. I had a nice view of the lake outside my window. Very quiet area too! Food places were near by but you must drive or Uber if you want to go. I was very satisfied with my stay, I have zero complaints!
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Enjoyed our 5 days stay there in August. My wife & baby were pleased with the hotel services. We requested & got a baby crib. The guy that checked us in was nice. The Housekeeper did nice job & were efficient. The gym was small but nice too. Lisa who attended to our requests/check-out was wonderful. Would stay again & recommend.👍
Location is great to the city. The free breakfast was delicious & the parking garage worked out for us tremendously. The price was good, too. The down side: Very sub-par air conditioning. We had our room moved because our first room’s barely worked, come to find out the same was true about the second room. Another issue was that the elevator to the parking garage says “hours 6am - 9pm” but it would never work past 4pm. Kind of frustrating.
Hotel was clean and my room was in good condition. The hotel had parking which was a huge plus (and one of the reasons I picked this one.) Staff was friendly and very helpful, the entire stay and experience was pleasant. Even had a "OK" view of the lake which was an added benefit I wasn't expecting. For a budget hotel this was very nice and I'd be happy to stay here again. It was a great location to stay to visit the aquarium and museums.