This business is Trusted — customers consistently rate it 4.7★ across 240 reviews, indicating reliable, quality service.
A 4.7★ rating from 240 reviews indicates strong quality — continued review growth will further confirm reliability.
Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed
Customers frequently cite quality materials, workmanlike installation, and thorough cleanup.
Peak storm season can affect scheduling — plan major projects in advance.
Homeowners needing a reliable roofer with a clean track record of completed projects.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
Our experience with Bruttell Roofing was seamless. Matt Smith and Josh Craig were accessible, informative and a pleasure to work with. The new roof looks great and was done in two days. They took care with our landscaping and made sure to clean up the debris around our home.
If I could give this company -100 stars I would. They broke many fire laws and did not care if they dropped shingles on your head. (No spotters on the ground.) I do not recommend them. There are plenty of good roofers -- you don't have to use this company. The people doing the work couldn't speak English and "the foreman" couldn't either and was extremely rude. It took them a week to put a new roof on. Please note: The gas can was right next to a machine that was running and steps away from the entrance of the building. They were low bid "brutal" risky roofers. They just don't care. My contractor friend said to call the fire marshall because they didn't care if they blocked entrances/exits or kept gasoline next to a running machine. I'm sure they didn't care if they dropped shingles on a person.
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I called Bruttell because I like smaller companies, I generally find them more responsive. Unfortunately, this is not the case with this company. I discovered a leak in our chimney flashing was leaking into our attic and bedroom. They came out and recaulked it. It rained the very next day and was still leaking the same amount. I asked them to quote to rip out and redo the chimney pan. I then hired them to do the work and paid in full. The work was satisfactory except the shingles don't match. And I am in a historic district where they care about that kind of thing. Now they are sending me invoices for the failed caulking job. I have never experienced the expectation to pay for work that didn't last a day. Especially when I then hired them to do it properly. Petty and disappointing. Also, I had previously called their flat roof department many times about coming out to get estimates for other work and no one would get back to me. Not the type of responsiveness I would expect from such a small company. Seemingly not much emphasis on customer satisfaction.
They were very responsive. My wife and I appreciate it after getting ghosted by 2 other roofing companies. Most communication was done by email and phone. Especially since I travel for work, it made it very easy for me to not have to worry. There were also no surprises on the work nor the final bill. The final bill will be sent about two weeks after the work is completed. My roof was completed in a day. We were warned to take things off of the wall. Glad we did. However, we did have some glasses in an open cabinet that did break. I wish I took those down as well, but it is no big deal. We have way too much stuff anyway. The noise wasn't bad enough for me to move. I was able to still take meetings during the work above my head. Dogs did go crazy. Also, asked about my satalite dish, which was great. I still have direct TV. So I was able to call them to have it reinstalled no problem either.
Bruttell Roofing did an amazing job on the roof. They were efficient and professional. Matt was great to work with as he helped me through the process and the crew that came out definitely had it all together. I had a few questions once the roof was completed and Coty came out to walk me through everything as well. Again, very professional and he even checked the roof inside and out to make sure everything was done properly. I would highly recommend using Bruttell Roofing in the future.