This business is Trusted — customers consistently rate it 4.5★ across 843 reviews, indicating reliable, quality service.
Strong long-term review history with 843 reviews and a 4.5★ average signals reliable, consistent service.
Customers consistently cite quality service, professional conduct, and reliable results.
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Anyone seeking a reliable local business with a proven track record.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
Excellent hotel in a fabulous location. The front desk staff was friendly and informative. The room was clean and it was mostly comfortable. My only complaint was the bed was really soft...actually too soft (personal preference). Some may have had concerns regarding the parking but no problem for my visit. The garage directly behind the hotel had plenty of parking on busy Friday and Saturday nights. One major draw of this hotel is the location. There are several great restaurants and a Whole Food within walking distance. If a sit down place is not your speed there are fast casual places also in walking distance. Great experience and will stay here again.
I stayed here for my birthday trip, and it honestly made the whole experience even better. The staff was amazing during check-in, they were welcoming, easy to talk to, and made the interaction feel genuine instead of routine. I also loved the location since I could step outside and relax, and it was close enough to popular spots without feeling crowded or hectic.
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Don’t hesitate to stay here!!!! we initially made reservations at the marriot across the way the staff there was horrendous causing us to leave and try to get a room here at the hilton garden in! from the moment we walked in carrie greeted us with such a big smile and warmth i came out of town to have surgery and they’ve been more than accommodating extra pillows sent to the room for comfort as well as an extra blanket!!! the breakfast here is super affordable and a great portion. rooms are super clean and room turning is on point! i will definitely stay here again
I’m extremely disappointed with my recent stay at a Hilton property. While the woman who checked us in was pleasant, the rest of our experience was frustrating and poorly handled. We booked two rooms for our wedding weekend. One for a one night stay and another for two nights. At check in, no one clarified which reservation was tied to which room. As a result, we moved our belongings as we normally would, only to later discover while in the middle of getting ready for a wedding that the room we were transitioning to, was the room that actually needed to be checked out. When we contacted the front desk to explain the confusion (which stemmed from a lack of communication on their end), we were met with little willingness to help. This should have been a simple fix, especially from a hospitality standpoint but instead, we were told the only solution was to pay for an additional night. To make matters worse, when we went to the front desk in person to clarify, the manager on duty didn’t even acknowledge us. She walked away and had another employee return to repeat that nothing could be done. There was no effort to problem solve or show basic courtesy. This left us having to move two days worth of luggage including items for getting ready, personal care products, and belongings for a toddler in the middle of preparing for a wedding. It was unnecessarily stressful and completely avoidable. As a final frustration, we were locked out of our room about 15 minutes before checkout time and had to wait for assistance to regain access. As someone who typically enjoys staying with Hilton, this experience was very disappointing. Based on this visit, I would not return to this location and would recommend looking at other options in the area.
Hotel itself was fine and the staff was very nice. However, there was a barking dog in someone's room that was going on all night and we got next to no sleep. I'm sure it's a one-off experience, however, it is something one should think about if staying. Furthermore, the door/walls are paper thin, so people leaving at 2am, coming back from going out, etc. can be very loud inside the room. Location, etc. is nice.