This business is Trusted — customers consistently rate it 4.9★ across 557 reviews, indicating reliable, quality service.
Strong long-term review history with 557 reviews and a 4.9★ average signals reliable, consistent service.
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Customers consistently cite prompt response times and transparent pricing before work begins.
Emergency availability may vary — confirm availability before a crisis arises.
Homeowners who need a reliable plumber with upfront pricing.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
Outstanding Emergency Plumbing Service! Huge thanks to 1-Tom Plumber, especially Ashley Fernandez and technician Victor! I’m Ben, Senior Project Manager at Houston Restore Pros, and I called them for an urgent warranty issue that needed same-day attention. Ashley’s lightning-fast response, clear communication, and ability to coordinate an emergency call at a very reasonable price were beyond impressive. She made a tough situation smooth and stress-free, and Victor handled the plumbing work quickly and professionally. Ashley’s dedication to her customers and her company truly stands out. Highly recommend working with her and the 1-Tom Plumber team! — Ben Sosa Senior Project Manager, Houston Restore Pros
Excellent service! We had a leak under our foundation from old pipes. Because our HOA has communal water lines, the water couldn’t be fully shut off for the repair, but the team still handled it quickly and professionally. They replaced everything with new copper pipes, and the before-and-after difference is amazing. Highly recommend!
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We had a great experience, adding our water softener with the team at 1-Tomb plumbing! From your receptionist to all your technicians We spoke to made the process very easy, and Mr. Ruben explained everything very well. He’s very knowledgeable and took his time with us.
Victor is an excellent plumber. Would highly recommend. Professional and hardworking, you can tell he is passionate about his work. He showed up on time, fixed my kitchen sink swiftly and offered additional recommendations as to how I can keep it clean in the future. 10/10 recommend- 5 stars. Ask for him!
Excellent service! Rubin came out a my rental home on a Sunday evening. They came within the hour I called. He was very professional and kept me in the loop on everything that happened. I highly recommend them. I will definitely call them if I need them next time. •Edited: After the work was completed I gave my credit card number over the phone for payment. The reception said she would process the payment the next morning. (Work was done Sunday evening). I could tell she wrote it down. The next day I see the charge which was correct and 3 additional charges from restaurants. 2 from Wing Stop and 1 from The Wing Boss. The Wing Boss is about .25 miles away from their office. SHADY SHADY SHADY.