This business is Trusted — customers consistently rate it 4.7★ across 677 reviews, indicating reliable, quality service.
Strong long-term review history with 677 reviews and a 4.7★ average signals reliable, consistent service.
Monday: 7:30 AM – 5:30 PM
Tuesday: 7:30 AM – 5:30 PM
Wednesday: 7:30 AM – 5:30 PM
Thursday: 7:30 AM – 5:30 PM
Friday: 7:30 AM – 5:30 PM
Saturday: Closed
Sunday: Closed
Customers consistently cite quality service, professional conduct, and reliable results.
Scheduling availability may vary — confirming in advance is always recommended.
Anyone seeking a reliable local business with a proven track record.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
I’ve been taking my car here for several years and the service and communication has always been professional, thorough, and kind. They always take their time to explain things to me, and help me prioritize when money is tight. I really like that they send a detailed report with pictures straight to your phone. Everyone here is great and I highly recommend them.
I've taken my 2020 Colorado to Virginia Auto Service twice now and have had nothing but great results at a fair price. They're thorough, knowledgable, fast, and great to work with. The first visit was an alignment when my truck started driving strange after some fun driving in the desert, and the second time was an oil change and transmission fluid flush maintenance. The alignment fixed my steering issues on the first time, and the transmission hasn't shifted better since I bought the truck 4 years ago! This is my go-to shop for anything my truck needs.
See why this business ranks here and how customers describe it. Get a breakdown of your Smart Score and what it would take to reach the next trust tier.
Get Ranking Report — $19Reports do not affect rankings.
Data sourced from Google Places API · ReviewRank Smart Score
Rankings are based on public review signals only. No paid placements.
The main thing about auto service is trust. I trust Virginia Auto Service for telling me the truth, not trying to add on things that I don't need. They advise you, not abuse you. I don't have any worries about the quality of the work and the work is completed when promised. Robert and Michelle are honest, knowledgeable, and always takes their time to explain what needs to be done and why and if money is tight they explain what really needs to be done and why and what can wait for down the road. I highly recommend them all there and it's a very convenient location for me. Sincerely, Michael Marcinkwicz
I recently took my car to Virginia Auto Service because my check engine light was on. They told me the O2 sensor and head gasket needed to be replaced, which I proceeded and I paid about $2,700 to have the repairs done. Not long after I got my car back, it started overheating. I took it back, and they told me they tested and drove it but couldn't get it to overheat to see what was causing it. So they said they couldn't find anything wrong. When I picked up my car, I noticed my back window had been left rolled down. When I tried to roll it back up, it wouldn't work. I went back into the shop and spoke with Keenan. He came out, looked at it, and confirmed it was broken. When I asked if they would fix it since it wasn't broken before I brought my car in, he told me I would have to pay for it. He also said it would cost around $400 to repair it. When I said why would I pay for something that they broke? he then sighed, grunted, and was very unprofessional during the conversation and said I’ll grab the manager for you. Keenan then got the manager, Robert. Instead of trying to help, Robert compared the situation to me coming into his shop, turning on the lights, and the lights breaking, asking if that meant I should have to pay his electric bill. I didn't think that comparison made any sense. My window worked before I brought my car in, and it was broken when I got it back. I simply expected the shop to take responsibility for something that happened while my car was in their care. I understand that accidents can happen, but how a business handles them matters. After spending $2,700 on repairs, I was disappointed that I left with a broken window and was expected to pay another $400 to fix something that wasn't broken when I dropped my car off. The lack of accountability and poor customer service were very disappointing. Unfortunately, I can't recommend Virginia Auto Service based on my experience. I would honestly give this place 0 stars. Very disappointing
I took my car in to get a tire rotation and balance. I’m grateful for the gentleman in the office who helped me! I didn’t get his name.. but He took the time to show me the issue and explained the problem so I had a better understanding what was going on. I also loved that they left scents in my car and left it smelling good! ✨ This company loves what they do and it shows! As soon as I got in my car to leave I found a baby Jesus on my dashboard that was greatly appreciated and truly blessed with great service!