This business is Trusted — customers consistently rate it 4.9★ across 82 reviews, indicating reliable, quality service.
A 4.9★ rating from 82 reviews indicates strong quality — continued review growth will further confirm reliability.
Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 9:00 AM – 3:00 AM
Sunday: Closed
Early reviews note thorough diagnostics and fair service quotes.
Limited history — confirm current availability and scheduling lead times.
Those who want transparent pricing and professional consultation.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
We have been using this company(19 years) for a long time for our heating/cooling systems. Mike, our technician, is awesome. Great communication, respectful of our time, and very professional. Office is great at calling to schedule tune up appointments so we do not forget. The value of the service is also great
I often think about writing reviews but then get too busy to do it. Taking time to make sure Peppers gets a good review. I especially wanted to praise Thomas Shaw who was our service person! I hope he gets promotions and goes far. He came on time, asked outside the door if my husband had alerted me he was coming (company had let husband know he was on his way) and made sure I could see his Peppers van in driveway. He was professional and pleasant in all his interactions and gave the air of being trustworthy with a good work ethic. He asked questions and explained before and after what he was doing. He even cleaned off our overgrown outdoor unit (on a hot day!) and said he killed as many ants as he could see, but recommended what we could do to prevent further ants and issues. Good price for the service. I usually dread dealing with home repair meetings but I would look forward to working with Peppers/Thomas again. It seemed like the company trains their workers well in general. I think my husband picked them randomly from their good reviews.
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Their service truly exceeded my expectations. The quality of work provided by peppers heating & air conditioning is unmatched in Atlanta.
Definitely will use them again. Was able to help us quickly with appointment and were very nice and skilled and quick when fixing our unit problem. Thanks Peppers 😀!
It is hard to find a trustworthy company in big cities where monopolies have taken over the industry. I recommend Peppers to anyone looking for a new HVAC- they are a family run business with competitive pricing and AMAZING service. Thomas is the service manager and was my tech for my recent tune-up; extremely helpful, knowledgeable, and for once you feel like your getting your money’s worth.