This business is Trusted — customers consistently rate it 4.8★ across 613 reviews, indicating reliable, quality service.
Strong long-term review history with 613 reviews and a 4.8★ average signals reliable, consistent service.
Monday: 7:30 AM – 5:00 PM
Tuesday: 7:30 AM – 5:00 PM
Wednesday: 7:30 AM – 5:00 PM
Thursday: 7:30 AM – 5:00 PM
Friday: 7:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed
Customers consistently cite quality service, professional conduct, and reliable results.
Scheduling availability may vary — confirming in advance is always recommended.
Anyone seeking a reliable local business with a proven track record.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
A coworker recommended Professional Automotive and I’m so glad they did! The service is incredibly fast, friendly, and fairly priced every single time. Even though there’s a shop closer to our house, they were overpriced or even made up issues but here I finally feel like I can trust what I’m being told and know the pricing is honest. They’re conveniently close to work, appointments are easy, and they always finish quicker than expected. We’ll definitely keep coming back and highly recommend them to everyone!
While traveling from Ohio to our home in Michigan, we stopped for gas at Costco and our transmission gave up. We relied on reviews and found Professional Automotive nearby. Brandon not only took our vehicle in right away but he resolved our travel dilemma to get home with our 10’ cargo trailer, when he recommended the Budget rental next door to his shop. We were able to rent a truck with hitch and we’re on the road. There were No rental cars available in Indianapolis that could be dropped off here in Michigan within 100 miles of our home in the Grand Rapids-Muskegon area. We confidently recommend both Professional Automotive and Budget rental.
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Data sourced from Google Places API · ReviewRank Smart Score
Rankings are based on public review signals only. No paid placements.
Professional Automotive is just that...PROFESSIONAL! AAA towed my son's car here after hours. First thing the next day Brandon called with a run down of what was wrong, their next steps and an approximate length of repairs. He also stayed in constant communication without me having to constantly call to check what was going on! If you are looking for great customer service and knowledgeable mechanics Professional Automotive won't disappoint.
I’ve gone to Brandon for years now and can tell you his team is the BEST in the city. Great prices, incredibly trustworthy, and have been reliable and ready to help when I needed them the most. If you live in the Indy area - this is the only mechanic you need.
A good experience! Very professional and complete analysis of my vehicle. Everything related to automotive repairs and maintenance, except body work. Back up by a 2 year warranty. Competitive prices when compared to other certified/ authorized shops... not to your cousin Juan! (Sarcasm for low ballers)!