Limited review history — only 12 reviews at 4.3★. Not enough data to assess reliability with confidence.
12 reviews at 4.3★. Check recent reviews to assess current quality.
Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 9:00 AM – 5:00 PM
Reviewers highlight professional technicians who explain system options clearly.
Some customers mention longer wait times for parts on certain systems.
Anyone needing seasonal maintenance with a reliable, certified team.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
Cleveland Heating & Air Conditioning provided exceptional service. Their technician was polite, knowledgeable, and efficient. It’s rare to find such honest work these days. I’ll definitely keep them in mind for future needs.
Westfield installed AC and replaced 45 year old furnace. The crew did a great job, had everything done including clean up, in 4 1/2 hours. I will recommend Westfield to anyone I know who need heating or AC work. They were also the most reasonably priced out of all the estimates I received.
My husband and I purchased a heat pump and had it installed about 2 years ago it has not worked correctly since their initial installation. We have had to call them several times only to be told there's nothing wrong finally a year and a 1/2 later after much frustration they came out again and discovered that in fact there was something wrong the entire time.had nothing but problems. The owners the most unprofessional person I've ever met in my life never ever would I recommend this company. In fact I'm going to report them to the Better Business Bureau.
See why this business ranks here and how customers describe it. Get a breakdown of your Smart Score and what it would take to reach the next trust tier.
Get Ranking Report — $19Reports do not affect rankings.
Data sourced from Google Places API · ReviewRank Smart Score
Rankings are based on public review signals only. No paid placements.
Wonderful company to work with. Very knowledgeable about their job. They knew what I needed and didn’t try to sell me things I didn’t need. They are honest and fair. They deal in top of the line products. The crews are very professional and courteous. They answered all of our questions. This company has my business for life.
Excellent professional service. They were quick to answer all of my questions and provide a quick and clean install in a very timely manner. Would highly recommend. Jim was great to work with.