Sunset Heating & Cooling

We SO appreciated Bryan and Zach from Sunset H/C electrical to ground our Elec box and add and fix wall plugs. They were Efficient and knowledgable. I appreciated the quick response to have appt. Today’s Sunset heat/cool Visit offered Excellent service from Austin and Juan on vent cleaning and sanitizing. I also appreciated the educating me on use of elec filter with an older furnace. Glad to be in good hands. ———- Sunset heating cooling plumbing electrical has a happy new member in us. I appreciated The quick administrative response for an appt up to Arturo Esparza showing up today. He was knowledgeable about our furnace maintenance and quickly diagnosed our vent issues. We were educated about solutions and priorities for this old home that is new to us. We appreciated the financial package deals. We are grateful to have Sunset’s full service and personal attention from everyone

I recently hired Sunset Heating for a furnace checkup and to replace a condensation pump before the winter season. During the initial furnace inspection, the technician provided me with an estimate for the condensation pump replacement, which I agreed to. Ron, the technician assigned to my job, was very knowledgeable and capable. He completed the replacement efficiently and was genuinely helpful throughout the process. I appreciated his professionalism and expertise. However, my main concern with Sunset Heating is the cost of the service. I was charged $483 for the replacement, yet the condensation pump itself retails online for around $45. I feel this pricing is excessive and left me with the impression that I was taken advantage of by the company. While the quality of service was excellent, the cost was not justified by the materials provided. In summary, while the technician was outstanding, the overall value for the price paid was disappointing. Incidentally, I repaired the PVC condensation line for $ 11.00. Sunset wanted $ 450.00. My advice, get a second opinion before agreeing to a Sunset price.