This business is Trusted — customers consistently rate it 4.5★ across 680 reviews, indicating reliable, quality service.
Strong long-term review history with 680 reviews and a 4.5★ average signals reliable, consistent service.
Customers consistently cite quality service, professional conduct, and reliable results.
Scheduling availability may vary — confirming in advance is always recommended.
Anyone seeking a reliable local business with a proven track record.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
I had an excellent stay at Graduate Columbus. The hotel was clean, comfortable, and in a great location with plenty to do nearby. The staff was friendly, welcoming, and always willing to help. The valet service was quick, professional, and made arrival and departure very convenient. Overall, it was a great experience, and I would definitely stay here again. Highly recommend!
Best hotel in the Short North! The staff was so friendly, the parking was easy, and the location was perfect. The room was very clean and the bed was super comfortable. The pillows were great too. We had a really nice stay and would definitely come back!
I had a great experience with the valet and front desk staff at the Graduate Hotel! Everyone was friendly, welcoming, and professional from the moment we arrived. My car was always brought around quickly, and the staff handled everything with care. They made coming and going so easy and added to an overall wonderful stay. Thank you for providing such excellent service—I truly appreciated it!
See why this business ranks here and how customers describe it. Get a breakdown of your Smart Score and what it would take to reach the next trust tier.
Get Ranking Report — $19Reports do not affect rankings.
Data sourced from Google Places API · ReviewRank Smart Score
Rankings are based on public review signals only. No paid placements.
I had a wonderful experience at the Graduate Hotel Columbus, and I want to specifically recognize Kaitlynne at the front desk. I arrived after a very long travel day and, unfortunately, after already dealing with a frustrating parking situation at the wrong hotel earlier that evening. Parking around the area was confusing, and by the time I called the hotel for guidance, I was already exhausted and overwhelmed. Kaitlynne answered my call with patience and kindness, walking me through my parking options clearly and calmly so I could make the best choice and just be done for the night. When I arrived at the hotel, she greeted me with a warm smile and genuine professionalism. Even though I was clearly frazzled and ready to get to my room, she handled the situation with grace, kindness, and empathy. She checked me in smoothly, explained the hotel amenities, and helped me transition from a stressful moment into what turned out to be a truly restful and enjoyable stay. Her patience and demeanor made a real difference. After a long day on the road, being met with kindness instead of indifference meant everything. I slept incredibly well and left feeling refreshed — and that’s largely thanks to how she handled the situation from start to finish. Kaitlynne is a true asset to the Graduate Hotel. Her professionalism, warmth, and ability to care for guests even when they’re not at their best is exactly what great hospitality looks like. I will return ♥️
The hotel has such a unique and fun atmosphere, with beautiful decor that celebrates Ohio and OSU history. The room was spotless, comfortable, and had everything I needed for a great stay. The staff was incredibly friendly and welcoming from check-in to check-out. The location in the Short North is unbeatable — within walking distance of amazing restaurants, shops, and nightlife. I would absolutely stay here again and highly recommend it to anyone visiting Columbus!