This business has earned a Highly Trusted designation — 4.9★ across 1,662 reviews signals an exceptional and consistent track record.
Strong long-term review history with 1,662 reviews and a 4.9★ average signals reliable, consistent service.
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Customers frequently praise quality installations, energy-efficient recommendations, and responsive follow-up.
Scheduling during peak season (summer/winter) can take time — book ahead.
Homeowners looking for a trusted HVAC provider for installs or repairs.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
Jose was very nice. Diagnosed problem and repaired quickly. Explained pricing and continuous protection plan clearly. Although after hours call is more money they have the option which most places did not offer. Very happy with my nice cool house!
Just ordered a new humidifier from Bay Heating and Air Conditioning, and even before installation I wanted to share a quick note of appreciation. Their estimator, Chris Shumney, has been fantastic — knowledgeable, practical, and genuinely helpful. It’s refreshing to work with a company that has been around this long and still prides itself on quality people and fair pricing. Chris and the Bay team make the whole experience feel easy and trustworthy. Highly recommend.
We had to replace our cooling system within the house. We made a few calls. By far, Bay Heating and Air Conditioning won the bid from start to finish. My call was answered immediately and Chris, their project manager, was at our house and assessing the situation within the hour. He discussed options and then sent them as a quote. Prices were reasonable and within the price ranges that we researched. On the agreed upon date, they sent their technicians, Jerry along with his brother, for the install. They are a fantastic crew with tons of knowledge. They were thorough and did a nice clean job. Everything looks fantastic. Highly recommend this very capable company.
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Chris is an amazing technician. He thoroughly examined my problem and explained a potential solution. He was so friendly and knowledgeable. I would highly recommend him for any and all service you need.
Jason Jergenson of Bay Furnace was an excellent tech. Very knowledgeable, recognized the problem immediately. Jason took the time to explain how to properly care for the a/c and answered all my questions patiently & professionally. Very appreciative for Jason’s help today. Thank-you, Anne Westlake, Ohio