This business is Trusted — customers consistently rate it 4.9★ across 433 reviews, indicating reliable, quality service.
A 4.9★ rating from 433 reviews indicates strong quality — continued review growth will further confirm reliability.
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Customers frequently praise quality installations, energy-efficient recommendations, and responsive follow-up.
Scheduling during peak season (summer/winter) can take time — book ahead.
Homeowners looking for a trusted HVAC provider for installs or repairs.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
Been a customer for years - Ross & Witmer always takes great care of us. Michael was able to diagnose the problem with our mini-split and get us back up and running in no time. Friendly, honest work. Thank you!!
Ross & Witmer did an amazing job on the installation of my mini-split. Now I can workout in my garage all year long in comfort. Jonathan, Caleb and Jeff worked efficiently on a hot summer day getting the project done quickly. They are truly professionals who pay attention to the details, ensuring minimum space impact inside and a clean look from outside. Jonathan took the time to walk me around to see it all and ensure I knew how the remote worked. I highly recommend!
I had another hvac come by said my blower wasn’t working but to fix it would need to rip out the top of the door frame and wall. They were going to talk to their boss and call me…never heard back. Another guy just didn’t show up today and didn’t know anybody that could. This is Friday and it is supposed to get really cold by Monday. Called Ross and Whitmer and they had my new hero Michael come out. It’s in a really hard place to get to but Michael came thru. I now have heat and am very happy. In the future they will be the only people I will call!!
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When I bought my condo in Uptown Charlotte, I didn't know anything about the heating/cooling unit. Bobby H. came to service it for the first time. Bobby was professional, efficient, and provided me with information about the system and its condition. I will ask for Bobby again when it's time for more support.
Michael S. came to our house from R&W to do the winter maintenance on our gaspak and install a new humidifier filter. He was knowledgeable and pleasant to talk to and everything works great!