This business is Established — a decent presence with 6,131 reviews and a 4.1★ rating, though not yet among the top-ranked providers in this area.
6,131 reviews at 4.1★. Check recent reviews to assess current quality.
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Stayed on 6/21-6/22/2026 and I had an exceptional experience! I’ve been coming here for family stay-cation since I was a kid and now bring my own kids here! The pools are awesome and we love how the rooms are set up! Allows for the kids to have a space to relax and us adults! On this trip we were checked in by Luisa (might have the spelling wrong) and she hooked me up for my bday! We were originally Planning on staying in Sedona but the fires made that not possible and after mentioning that in a response to what our plans were she upgraded my room and waived the resort fee. We couldn’t have been more appreciative! The room was awesome! And we’ve never stayed in that premium suite room but will be on the next visit with the kids cause we loved it so much! Not only did she make my birthday better but definitely without knowing upsold us to the better room for the next stay! Thank you Luisa and Hilton!
It’s not bad it’s decent. I wouldn’t call it a resort, I’d call it a hotel. It was my kiddos last weekend before school so we wanted them to enjoy and relax and this was their first time experiencing “room service” so I wanted to go to talking stick because their room service was top notch but that wasn’t a kid friendly hotel so we came to this one because it advertised a water slide and waterfalls and 7 pools so we said why not. So upon arriving, our check in process was quick and efficient. Our room was in the main building so that was good because this is indeed on a cliff so it’s like you’re either walking uphill or downhill and my husband had an ankle injury so he really couldn’t do much walking. Our room was a double bed and it was okay. Bathroom was separated from the sink which was a plus but my God was the bathroom small! No biggie we made it work. We went to the main pool with the slide, the slide was closed. It’s fine we’ll swim in the regular pool with the waterfall. Cafe was closed by 5pm so that was disappointing. After swimming we ordered room service which was the most anticipated thing for my kids. Tell me why they delivered it in to go boxes. Like where’s the real plates and silverware so they guests can enjoy the experience? Again, no biggie deal but such a disappointment. The couch was incredibly disappointing it sounded old and uncomfortable as heck. Next morning, I was so excited to go downstairs to get a coffee from their café. The barista was so nice she’s from Florida and her whole personality is the reason why the service is getting five stars but I wish the CAFE open past 12 PM we also went to point Restaurant and our waiter/host was amazing since my kids were both seven years old. He didn’t charge them and only charged me for the breakfast buffet, which I appreciate and also the other reason why the service is getting five stars if you are planning to stay in the main building, I will have just that you call in advance for transportation because it is an appeal when you go back to your room so we had to wait for 10 minutes for the cart to come down and grab us which again it’s not a big thing but when it’s 110°, you don’t wanna be walking uphill while soaking wet. This place can definitely be improved until then. I shall try another Hilton hotel their customer service, however, was top-notch. And lastly, I really think they should renovate their waterslide because that waterslide not only does it look dangerous. I wouldn’t let my kid go down that slide because it just doesn’t look right.
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Huge shout out to Amy at the front desk who was very customer service oriented and very informative she made our stay even though it was third party so pleasant. This resort had it all and we will definitely be back we even contemplated adding another night to our stay but due to work we had to leave thank you so much Amy. Also the attendant at night sorry to forget your name but you were very kind to heat up our food even tho the microwaves were all dispersed already I made sure to let the manager know we really appreciated the gesture. Thanks also to Jeff for the timely golf cart pickups and drop offs you were also very informative and pleasant to talk too. One last shout out to Saul in housekeeping you definitely helped us figure out a few things we were wondering.
The rooms were nice, the architecture of the resort was interesting with lots of different buildings along the Hillside. The inside of the room were not five star because they were obvious aesthetic blemishes and the bathroom door rubbed heavily on the ground when opening. The restaurant Different Pointe of View was nice, the food was as good as expected for a restaurant of that quality but nothing special. The pools are great especially for families, I highly recommend renting a cabana.
We had a great time at tapatio cliffs resort. Staff were attentive and helpful. The view from A Point in Time Restaurant was amazing on the Fourth of July. The swimming pools were a great way to escape from the heat. The fitness center had plenty of cardio and weights. Laundry net to the fitness center was convenient. It was so nice to have EV chargers onsite for our rental car.