This business is Established — a decent presence with 254 reviews and a 4.2★ rating, though not yet among the top-ranked providers in this area.
254 reviews at 4.2★. Check recent reviews to assess current quality.
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Those who value consistent quality and professional service.
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Great service! Me and another downtown nurse had to stay because of the bad weather. The price was fair since they had a “winterstorm promotion”! It was so close to the main hospitals and next to IUPUI! It felt very safe. The parking garage definitely could have used more lighting to feel more safe. But once you stepped into the hotel it felt safe. Accessibility was pretty good as well! Ramps were available! There are tons of amenities. There is a pool and gym. A little snack shop. The doors are locked at certain times. Check in was fast and simple. The rooms were MASSIVE! The biggest I have ever booked! It was so nice because it came with a full kitchen and supplies! The showers were hot! Rooms were clean! It seemed like a quiet hotel. Check out was simple too. Chris was super helpful! The breakfast was yummy. Had lots of options. Definitely recommend the hotel. Only downside I didn’t realize parking in the garage costs $40. Only downside.
Conveniently located downtown. We had a decent stay. The breakfast wss nice but the hotel was packed so no room to sit when you got your plate. The room was nice and clean but there was not any shampoo or conditioner when we got into the. Shower. They did bring it once told but it was a bummer as we had already taken a shower once. It was not all bad the staff was super nice and the location is clean. Would go back but will need to check the shampoo prior to jumping in the shower.
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The canal may be the only redeeming quality and it’s not something that the hotel provides. Upon arrival after our designated check in time they told us the rooms weren’t ready due to staff issues and the cleaning crew not being finished. After returning and SOMEHOW finding a parking spot in all of their limited capacity we decided to go up to our room but instead of being able to go up in the elevator in the parking ramp we had to venture down to the lobby and then up and over to our room. So for our 3 day night stay the entirety of the 2 hotels they service had one functioning elevator. To top it off nobody enforces their quiet times, they had a youth ministry or some other religious group there that they just allowed to run the show around there. Rooms are VERY small picture a maybe 12x12 room with two queen beds and a door to a small bathroom they could say something on limited space but the other half dozen or so rooms I’ve gotten DT Indy have been more than comfortable with the same amount of space. Do yourself a favor if you’re booking for more than two people look for one of the three down the road next to Lucas Oil Stadium. Same price and more than double the amount of space. Bad choice of hotel.
Clean hotel, great service. Always have a luggage cart ready. Nice canal next to hotel. Downside is $45 to park. Self park is only 3 less, so might as well.
Very nice hotel. Location was beautiful to walk around. Staff were extremely nice and friendly . The front desk gentleman was extremely helpful and went out of his way to help us with ideas for dinner, since it was a holiday and we got to the hotel close to 930pm . I would definitely recommend this hotel, just because of the friendly staff, but also it was very clean, nice and had a parking garage attached.