This business has earned a Highly Trusted designation — 4.9★ across 3,491 reviews signals an exceptional and consistent track record.
Strong long-term review history with 3,491 reviews and a 4.9★ average signals reliable, consistent service.
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Customers consistently cite prompt response times and transparent pricing before work begins.
Emergency availability may vary — confirm availability before a crisis arises.
Homeowners who need a reliable plumber with upfront pricing.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
Phillip and the three other crew members are awesome!! They worked every minute and were so personable and respectful of our property and wanting our yard to look as good as possible after having the underground drainage system replaced! They will return in a few days to finish up some loose ends. They gave 110% and I am so impressed with them, their work ethic, and the end result of this project. Very happy and satisfied!! Would also like to recognize Kevin Walters and Ryan Montgomery. Also thanks to Jordan and Evin who handled installing a new water heater! Thumbs up to them all!
Elijah was great. Came in and got the job done in about 2 hours. Didn’t push anything additional and let me make a call. There was expected, but minimal removal of a current DIY project and I won’t have to do much to fix and be back on track. Elijah also tested and cleaned up before leaving which was better than how it looked when he got there. I would def recommend ECO and call them again if I have an issue
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ECO quickly scheduled the work and their pricing was in the middle of the quotes for my repair. Repair went well, although I questioned the techs use of putting old rags in the hole as backfill, including a 2x4. The original jetter quoted didn't work for our application, so we're waiting for a larger jetter (at an increased expense). Hopefully that's completed early next week so we can safely use our kitchen sink. Also found the new cleanout is leaking and pooling water at the base of the pipe after a couple of days. Hopefully everything is corrected and I'll adjust the review. Edit 12/22 (from 1 star to 3 stars): ECO attempted on a couple of occasions to jet the line, but were unsuccessful. They quoted additional work to dig another section of the pipe up. They also replaced the new cleanout that was leaking. Not ECO's fault there was so much rock in there, but I feel like maybe the other quotes I had received may had included removing the rocks for the same price, even it involved digging up the other end of the run.
Wyatt was amazing to deal with. We had no idea what to expect and were silently worried about the cost of our electrical issue. Wyatt put us at ease. He quickly assessed and then explained what was wrong. There was no up selling, just here are your options . He talked each option over with us and was patient and understanding through the entire process. We decided to sign up for the yearly service knowing that we need more work done. Wyatt was friendly and down to earth. Made us feel at ease and like we could trust him. He completed the job on the spot with quickness and efficacy. He was clean around his work space, polite and best yet resolved our issue. Highly recommend (and Im a hard judge of these types of issues). Thank you Wyatt!
Even though they were hours late and yes, really messed up my day schedule wise- the tech that came was great ! Kevin W was my technician (which he didn’t exist as one of the options to leave feedback about) but he was very thorough. Listened to all our concerns, and ran 100’ snake from an outdoor Cleanout to the road. I had preferred the snake to be ran from my inside cleanout due to what was happening in my interior plumbing, but the exterior was easier access and less messy, I guess. And he did get the large blob with some roots in it out of the main. My understanding was the $93 special included it being cameraed which it wasn’t. I asked if they would clean it out from two locations -which would be pulling the toilet in the furthest bathroom where the original problem was. And it was going to be more than $500 To pull the toilet and run a basic snake/no rotator/cutting. I think that amount is crazy especially since the hours late arrival cost me a few hundred dollars in other domino effect scheduling problems where I was supposed to meet someone an hour away and I couldn’t make while waiting for this appointment -and that cost me $$$. Overall Regarding the specific service I received while Kevin was here though, he was kind, professional, and definitely removed a large clog from my main about 25 feet from the Cleanout, toward road.