Michael & Son Services

We used Michael & Sons for the first time to install a wall sconce and get several quotes on electrical work, and we were very disappointed. I would not recommend them or use them again. While the electrician was friendly, the actual work was unprofessional. The wall sconce was not installed level and leans too far toward the wall. He cut the hole around the backplate way too large, making it look sloppy and forcing us to spend extra money to repair the drywall. When I asked why it was cut so big, he claimed it was standard procedure, which is absolutely not the case with other electricians. The light switch he installed also does not sit flush against the wall. Customer service has been nonexistent. I called twice over the span of a week asking to speak to a manager and was promised callbacks that never happened. To make matters worse, a technician was scheduled to come out and redo the work, but they completely no-showed without a phone call. No one has made any attempt to remedy the situation or address the poor quality of work. I cannot in good faith recommend them.

Bryan was absolutely excellent! He efficiently conducted an annual plumbing inspection of my entire home and provided incredibly helpful and useful information about every aspect of my plumbing. He gave detailed explanations for all his recommendations, empowering me to make educated decisions on how to proceed. Every encounter with a Michael and Son's employee has been easy, professional, and pleasant. I wholeheartedly recommend Michael & Son's to anyone seeking truly exceptional work and trustworthy knowledge.