This business is Trusted — customers consistently rate it 4.9★ across 77 reviews, indicating reliable, quality service.
A 4.9★ rating from 77 reviews indicates strong quality — continued review growth will further confirm reliability.
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Closed
Early reviews note thorough diagnostics and fair service quotes.
Limited history — confirm current availability and scheduling lead times.
Those who want transparent pricing and professional consultation.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
Porter Family Heating & Cooling installed our new heat pump split system in one day, just as promised in the estimate and written agreement, and they also removed the old unit. The crew repaired a collapsed attic duct, sealed the vent registers for proper airflow and code compliance, and put in a new digital thermostat. Everything listed in the work order was completed, and the full HVAC install went smoothly from start to finish. The team showed up on time, worked efficiently, and stayed professional and courteous the whole time. Ezra, the crew lead, took time to answer our questions and explained the important system details after the job was done. We were very impressed with the quality of the work and the overall service.
Brian from sales and Ezra on the heater installation were both very friendly and easy to talk with. They took time to get to know our family before recommending the new heating system, and they clearly explained how the heater repair and installation process would help our home stay comfortable during Colorado’s cold season. We never felt rushed, and everything about the furnace options, costs, and expected performance was explained in simple terms. Ezra made sure all of our questions were answered after the install was finished. We now understand how to operate the new heater, what to expect from the system, and how to keep it running well. The whole experience felt personal and honest, and the team truly treated us with care. The work area was completely cleaned up after the installation, and the furnace setup looked neat and professional. We’re very happy with the service and with how smoothly the entire heating upgrade went.
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As a Certified HERS Rater, Acceptance Inspector, and Energy Auditor, I have worked with many HVAC contractors, and it is uncommon to find a team that consistently delivers strong heating and cooling installation, system efficiency, and real customer care. Porter Family Heating & Cooling stands out by combining skilled HVAC service, clear communication, respect, and a dependable work ethic from start to finish. Their installation crew shows solid knowledge of furnace, air conditioner, and overall home comfort systems, and they handle each job with professionalism and attention to detail. In my experience, homeowners often share how pleased they are after making a big and sometimes stressful decision about replacing or upgrading their HVAC equipment. The team helps make that process easier by explaining options clearly, staying organized, and keeping the work consistent throughout the installation. Coordinators and foremen like Brian help make sure every heating and air project is completed with quality, efficiency, and care. That level of consistency is not easy to find in the HVAC industry. Their example shows what good customer service, proper system installation, and reliable home comfort support should look like. Working with a team of skilled and personable HVAC professionals like this truly makes the job easier.
Porter Family Heating & Cooling has taken care of my furnace repair and heating service needs for a long time. They recently completed a new furnace installation along with the related system parts, and the whole job went smoothly from start to finish. Terrence in the office also helped me with the rebate paperwork and made the process much easier to understand. Over the years, the service has always been professional, polite, and dependable. In Denver, having a reliable heating system really matters, so I appreciated how clearly everything was explained and how efficiently the work was done. The installation team was careful, knowledgeable, and made sure the furnace system was working properly before leaving. I originally found them while searching for a heating and cooling company, and I have been glad ever since that I chose them. If you need furnace repair, furnace replacement, or general HVAC service, I would strongly recommend them.
i had accidentally caused a refrigerant leak in my ac unit from a hole in the condenser. i called a couple of hvac repair companies for an eta on a sunday. one place quickly said it was not worth repairing without even looking at the system and pushed me toward replacing the whole unit. another company called back right away and offered to stop by since the technician was already nearby to inspect the air conditioning problem. because it was a sunday emergency ac service call, they explained that fixing it immediately would cost quite a bit more. my main concern was having the air conditioner down for several days during very hot weather. the service tech, ezra, assured me they could return the next morning during normal business hours and complete the ac repair quickly. ezra followed through exactly as promised, arrived early, repaired the condenser issue, and had the cooling system back up and running within a couple of hours. the whole process was smooth, professional, and stress free. he clearly understood the urgency of restoring indoor comfort during the heat and took the time to assess the problem properly instead of jumping straight to replacement. i really appreciated the fast response, honest communication, and quality hvac service. i would absolutely recommend them for ac repair and cooling system service.