This business is Established — a decent presence with 538 reviews and a 4.0★ rating, though not yet among the top-ranked providers in this area.
538 reviews at 4.0★. Check recent reviews to assess current quality.
Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 5:30 PM
Saturday: Closed
Sunday: Closed
Early patients note gentle, thorough care and friendly staff.
Limited history — check recent reviews for current patient experience.
Those who value a welcoming, low-stress environment for appointments.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
I made an appt on their website at 8 and got into the office by 940. Incredible admin staff and Dr. Okoye is one of the kindest doctors I have been to in a very long time. She is thorough and obviously cares about every patient who walks through the door. If you are uninsured I can’t recommend this office enough.
I hate leaving negative reviews because the staff at Eastway Medical and Urgent Care have always been kind and courteous. However, my experience has been that the office is not very organized when it comes to handling paperwork and administrative tasks. When my son first became a patient there, it took a long time to get him established and have things processed. Now that he has transferred back to another provider, I’ve been trying for a week to have his medical records sent to his new doctor’s office. I’ve contacted the office through the patient portal and called multiple times, only to be told they are waiting on one person to complete the request. I understand offices can be busy, but transferring medical records is an important matter, and a week later the records still have not been sent. While the staff members are friendly, the delays and lack of follow-through have been frustrating. Because of these repeated experiences, I would not personally recommend this office to others who need timely communication and processing of paperwork.
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Rankings are based on public review signals only. No paid placements.
Very good urgent care, primary care, the nurses and the doctor they are take You helpcare of people
Let me just say this if you have a appointment at 145pm or 2 pm you can guarantee you will be here for atleast 3 hours. I have been coming to Dr Sylvia since 2019. I absolutely love her. Dr Sylvia is a beautiful woman and a blessing. Nurse Dominick is great. She tries very hard to keep the irritating patients calm especially me. The spanish young lady is very pleasant. She smiles a lot and very understanding. The Asian gentleman who works here is caring and tries real hard. But I am too the point after 7 years of waiting 2 to 4 hours after my appointment time to see the doctor. I mean I have other things to do beside sit in a darn office. No respect for other people and their time. Dr Joseph is normally not very nice and once he does come in te room he literally spends 3 to 5 minutes with the patient. I feel they just do not care about the patients feelings or the time the patient devotes to their practice.
This location doesn't deserve any stars. I have dealt with this location multiple times i have been rescheduled over 7 times due to lack of staff and doctors. They dont take walk ins and the staff is rude they will call last min and rescheduled your appt stating the doctor had to leave early. The wait is over a 40 mins. Plus after rescheduling you they will push the appt 2 weeks out or a week. I wont come to the location at all in the future the staff and doctors are very rude and impolite the lack of not caring about someone time shows