This business is Established — a decent presence with 1,090 reviews and a 4.2★ rating, though not yet among the top-ranked providers in this area.
Well-established with 1,090 reviews. A 4.2★ average reflects broad customer experience.
Reviewers appreciate responsive communication and work delivered as promised.
Some customers note response times during peak periods.
Those who value consistent quality and professional service.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
The customer service at that hotel was excellent. Everyone was friendly and showed outstanding respect. Michael Johnson was especially great — he had a welcoming, friendly face and was incredibly kind and sweet. He made sure all of my requests were handled in a timely manner. I experienced nothing but professionalism from every staff member I encountered. The housekeeper also did a wonderful job and was very nice.
I would rate the hotel staff 10/10 for their exceptional service. The level of professionalism, courtesy, and attentiveness truly stood out during my stay. The team was incredibly accommodating and consistently ensured that guests felt welcomed and valued. A special thank you to Taylon H., who goes above and beyond in every interaction. He treated me with genuine kindness and respect, and his service was truly outstanding. I would also like to recognize Londarius for contributing to such a positive experience. Even the security staff were professional and courteous. Thank you to the entire team at Hampton Inn for making my stay such a pleasant one. I highly recommend this property and look forward to returning.
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My stay at the Hampton Inn was amazing. From the moment I walked in the hotel Michael Johnson greetied me with a smile. He was very attentive to our needs and requests. He gave great suggestions for things to do in the area. As far as the hotel very clean and a comfortable stay. Breakfast in the morning was good most days. All staff were friendly and attentive as well. Location is was perfect not too far from the airport. There are many stores and restaurants in the area. I would stay here again if needed.
Michael Johnson was great! He was very pleasant and attentive to all of our needs. I was in Atlanta for a girls trip and he made our stay all the better; giving reccomendations on the nightlife, places to eat etc. Him as well as all the other hotel staff were the sweetest always willing to help with a smile on their face..even during the ice storm that hit ATL. The hotel was clean, breakfast was great, location was perfect...I would definetly recommend and will be back for another visit! Oh, and they had a fully equipped gym,peloton and all that was an additional plus.
This facility needs work. Parking is $28 per night and in a nasty crummy looking parking garage. The carpet was dingy. There was scum on the bathroom walls. The breakfast was very limited and overall mid. My room had a faint old smoke smell. It was just not worth what I paid... at all. However, I will say that Ebony was AMAZING to me and my guests. She went over and beyond for us, which we really appreciate! Ebony and the surrounding walkable stores were the best thing about my trip. Other than that, I’ll literally never visit this Hampton Inn again. The one in Camp Creek is overall better.