This business is Established — a decent presence with 128 reviews and a 4.3★ rating, though not yet among the top-ranked providers in this area.
128 reviews at 4.3★. Check recent reviews to assess current quality.
Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed
Reviewers highlight knowledgeable practitioners who take time to explain treatment plans.
Some patients mention insurance verification taking extra time.
Anyone looking for a provider with a consistent track record of positive outcomes.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
I start to suspect that Atrium Health is just a money extracting enterprise masqueraded as a hospital. On April 15 I went in with a simple referral request which I clearly indicated in writing to my doctor. I knew exactly what I had, what kind of a specialist I needed, and I did not ask for their medical service. As it turns out, I did not need that referral and my Insurance does not require it. Of course, the hospital did not bother to let me know about this, instead they charged me $200+ out-of-pocket for the visit. Now, why would such a simple bureaucratic thing, which I didn’t even need, cost $200+ dollars?! Look, I don’t mind paying top dollar for a quality medical service, but I refuse to pay for your ridiculously overbloated administrative bureaucracy! Moreover, every time I go to Atrium for my annual physical which is preventive care 100% covered by my Insurance provider, Atrium somehow finds a way to send me a bill for that! What is going on?! Dear Atrium, when the patients come to you with medical problems and in their most vulnerable state, the last thing we want is to be treated as money bags!
I had an 8:40am appointment and was brought back to an evaluation room in a timely manner, but was not seen until nearly 9:30am. I came in because I have been experiencing respiratory symptoms for over three weeks, including a productive cough and most recently pressure in my ear, including ringing and fluid production. I was told to continue to monitor my symptoms, and given a possible diagnosis with almost no information about how to manage it presented. Overall, I felt no benefit from being seen by a provider today. Upon reflection, she did not even listen to my lungs.
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I had my appointment with the dr, Adrienne Anderson and I sincerely appreciate the time you took to see me and provide all the necessary tests. Honestly, the entire team has been very cooperative and helpful. Thank you very much for your care and support.
Dr. Adrienne Anderson & staff have been excellent in service, especially for my first meeting! And, Pinky in the Neuro/Fusion teams continue excellent care along with Dr. Brooke Freeman and Kelsie NP!! Sincerely, Ronnie & Craig Flansburg!
Do not waste your time at this location. Dr. Anderson is the worst. She is too young and inexperienced to communicate effectively with patients. She struggles with being honest about her intentions. She strung me along for over a month with trying to get a refill. She told me that I only had to take blood tests once a year but orders one every 90 days. Instead of getting a refill, a week will go by unanswered and I end up having to call everyday and still no response. After 2 weeks,I finally had to go up there in person and was told I needed another blood test. I have been on the same medication for years and never had any issues with this many test to get a refill. This place has medications on my chart that I have never had and when I told them 6 months ago, they still didn’t remove them but keep asking if I take them. Medication that weren’t their prior to Anderson. Furthermore, she continued to create obstacles for basic care. She will tell me one thing face to face and then have a person contact me with something else. She doesn’t respect her patients and has an aristocratic attitude that makes the experience extremely uncomfortable. I am 54 years old and have never seen a doctor who is so detached from their patients and displays such a clear discomfort doing their job.