This business is Established — a decent presence with 1,044 reviews and a 4.3★ rating, though not yet among the top-ranked providers in this area.
Well-established with 1,044 reviews. A 4.3★ average reflects broad customer experience.
Reviewers appreciate responsive communication and work delivered as promised.
Some customers note response times during peak periods.
Those who value consistent quality and professional service.
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We stayed at the Holiday Inn Express & Suites Northwest by IHG and had a great experience. The daily free breakfast was the highlight — plenty of options and a solid way to start the day. The rooms were spacious, clean, and affordable, which made the stay even better. The pool and hot tub were a nice bonus, and we loved that they stayed open until 11pm — perfect for unwinding at the end of the night. The workout room was pretty average, but honestly had everything we needed to get a solid workout in. Overall, it checked all the boxes. We’d definitely stay here again.
I stay at Holiday Inn Express quite often. I must say, this is the best one I have stayed at! The room (king premium) was clean, smelled clean, and was well maintained. The staff were polite, helpful, and seemed like they actually cared. The location is fantastic for sporting events. Directly next to Lucas Oil stadium, and only a few blocks from where the Pacers play! Downtown is right up the road. I highly recommend staying here!
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Stayed here for PRI 2025. Great location relative to the Convention Center and downtown. Easy to walk the .25 mile from the west exit, or the south entrance is even closer across from the Lucas Stadium. Parking in lot was $25/day additional. Nice facility, first hotel I can remember the bathroom vent fan is effective! East side rooms are next to the main drag, so there is some traffic noise, but not terrible. Staff was friendly, clean facilities, continental breakfast was great, lots of good choices. Definitely would stay here again.
Honestly, the absolute worst hotel I have ever stayed in. Way too many shortcomings to list here, but the NOISE was the main problem. We were given a room (611) facing Missouri Street, which is a 4-lane speedway all night long. Additionally, the noise from traffic on South Street bounces off the strangely angled Lucas Oil Stadium, and was funneled straight into our room. There was a brick wall outside our window that helped funnel the noise straight into our room. None of the room doors in the hotel have "soft close" doors, so all the doors SLAM CLOSED at all hours of the night. My wife and I got absolutely no sleep for the three nights we stayed in this awful hotel. Water pressure was bad. Hot water was barely warm enough to take a shower. No scrambled eggs for breakfast 3 days in a row. Advertised rate was $85 per night, but we were charged $144 per night, plus another $25 per night for parking! This list goes on and on. We will never stay at this hotel again!
The staff was so nice. The room was way better then we expected for the price. The bed was so comfortable. I wish we had stayed another night. The pool was also open late and opened early in the morning so u could go before u have to check out. The best part is that we where right across rhe street from lucas oil stadium. I will definitely pick that place again when we come back.