This business has earned a Highly Trusted designation — 4.9★ across 645 reviews signals an exceptional and consistent track record.
Strong long-term review history with 645 reviews and a 4.9★ average signals reliable, consistent service.
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Reviews in this category consistently cite prompt response times and transparent pricing before work begins.
Emergency availability may vary — confirm availability before a crisis arises.
Homeowners who need a reliable plumber with upfront pricing.
General guidance for businesses at this rating and review level in this category — not statements extracted from this business's reviews.
Google selects and orders this review sample by relevance. It is not a chronological review history.
Stacy was the best. Friendly and very knowledgeable. She put my mind at ease and let me know what was necessary and what wasn't. Totally upfront pricing and when the work could be done. Gave me lots of options. I found myself a reliable plumbing facility. Thank you!!
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Data sourced from Google Places API · ReviewRank Score
Rankings are based on public review signals only. No paid placements.
The ReviewRank Score (0–100) weights a Bayesian-adjusted rating (55%), review volume (20%), sentiment of Google's up-to-5-review sample (15%), and rating consistency across that sample (10%). Sentiment and consistency are blended toward volume-based priors when the sample is small relative to total reviews. Google selects the sample by relevance, not recency. Full methodology →
I had a great experience with this company from the very beginning. From the time I spoke with intake to the time my plumber Stacy arrived, it was an awesome experience. She was very knowledgeable and knew exactly what was going on and fixed my busted pipe in one quick visit. I also asked her a few other things and she took the time out to educate me and answer my questions. Thank you 1-Tom and Stacy! Great quick, fast, and friendly service.
Brindy was great he was on time and did work very efficiently. Was super nice and informative about the issues at hand. Did not try to upsell anything and did a thorough check on all of the plumbing in the house. 1-Tom offered a very reasonable price for the services that were needed. Top tier customer service from the initial phone call to the finished job. We will definitely use again if needed.
I highly recommend requesting Stacy for all of your plumbing needs. She was thorough, professional, helpful and informative. She spoke so I could understand, ran multiple tests after the issue was addressed, and walked me through multiple options to prevent the issue in the future. She was kind as well which is the most important to me. I run a retail location and the professionalism she carried was unmatched. She used her judgment in when to include me while I was working so she did not distract me from my day to day. Loved her and the service. Thank you, Stacy!
We needed a new garbage disposal and it was put in expeditiously and works like a dream. Also, we needed a new replacement for an outside faucet. Again, the work was done fine and quickly. Stacey, the plumber was kind and knowledgeable and clean up after the job was done. We highly recommend 1-Tom-Plumber.