This business has earned a Highly Trusted designation — 4.9★ across 1,693 reviews signals an exceptional and consistent track record.
Strong long-term review history with 1,693 reviews and a 4.9★ average signals reliable, consistent service.
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Customers consistently cite prompt response times and transparent pricing before work begins.
Emergency availability may vary — confirm availability before a crisis arises.
Homeowners who need a reliable plumber with upfront pricing.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
Shane from Chen Plumbing was an absolute pleasure to work with. The work was A+ class quality and completed in a timely manner. Unlike some professionals, Shane had all the necessary supplies on the Van, gave the estimate and did all the work same day! Who can give deliverables better than that!🤯 Thank you again Shane, and thank you also Chen Plumbing
Tim and Oto from Chen Plumbing did a great job handling a leaking expansion tank and a high water pressure issue at my home. They clearly explained that my pressure was way too high (around 120 PSI), which caused the expansion tank to fail. Instead of trying to upsell a new water heater, they focused on fixing the real problem by replacing the pressure reducing valve and the expansion tank, then setting everything to a safe pressure. The work was professional, clean, and well explained. I appreciated that they took the time to answer questions and didn’t push unnecessary repairs. If you’re looking for honest, knowledgeable plumbers who do the job right, Tim and Oto are a solid team. I’d definitely use Chen Plumbing again.
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Dawson from Chen Plumbing came out and gave us a free estimate for replacing our electric water heater and then came back out to handle the installation. The overall experience was great- the Chen team was communicative, friendly and thorough. Dawson was friendly, welcomed questions and the installation was quick and easy. Highly recommend Dawson and Chen Plumbing.
We were introduced to Chen Plumbing last year after our water meter was damaged by a delivery truck. After working with them, we were very impressed and reached out again for additional services. From scheduling to the on-site team, everyone is courteous, hardworking, honest, and kind. Their pricing is fair and clearly explained, and they take the time to walk you through each line item. They also explain the work as they go and answer questions patiently and thoroughly. We worked with Shawn and Shane, and they were outstanding. I felt completely at ease and confident in their work. I highly recommend this company.
He explained everything thoroughly and helped us understand exactly what was going on and how he would repair it. Polite, friendly. Update: I wanted to make sure I mentioned our plumber by name: Braulio and his apprentice (sorry, I forgot his name). They finished quickly and spent time afterwards basically helping me understand the bigger picture of how our plumbing worked. No man-spraining, just real talk. I will NEVER use anyone else.