This business is Established — a decent presence with 1,287 reviews and a 4.0★ rating, though not yet among the top-ranked providers in this area.
1,287 reviews at 4.0★. Check recent reviews to assess current quality.
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Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
Hotel itself is fine. Don’t use the valet though if you have anywhere to be. We waited 30+ minutes for our car. They make parking so that valet is basically the only viable option. I paid 40 bucks to wait for my car when I could’ve paid half the price to get it myself if that was even an option. They only had one valet attendant working on a Saturday morning checkout.
I stayed here from 4/13 to 4/16 and found it to be an exceptional value at $131 per night. The service was the highlight, Jose at the front desk was amazing, offering a slick check-in and securing me a corner room (513) with a great sunset view. Even the valet team was helpful during a quick 15-minute rental car parking upfront while I grabbed items from the room. I gave him $5. The Room (513): I was fascinated by the room's layout. There is a distinct "elevated" section for the office area, so the windows are too. Because the ceiling height matches the floor elevation, it could be a structural carryover from the building’s history, a remnant of its 1911 origin as a dry good store (see picture of bldg. description)? It creates a cool, tiered "zone" in the room that you don't see in modern cookie-cutter hotels. Parking: Since overnight valet was $35, I used a nearby garage for $12. Most of downtown is incredibly walkable from here, so you really don't need a car, I had an event in Cincy. Amenities: The lobby has a nice living room vibe and an outdoor patio. I didn’t eat at the Bistro, but the staff was great about hooking me up with free morning Starbucks and some condiments I needed for leftovers one night. You also get that nostalgic "indoor pool" smell when you walk in, very clean and inviting if you like that smell. I appreciated the daily housekeeping and left a tip for the great service. If you want history, character, and a professional staff at a great price, this is it.
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This hotel definitely deserves a higher rating! The room was very clean and spacious, and every staff member was super kind and welcoming. We stayed for 3 nights and didn't experience a single issue during our stay. We were initially hesitant about paying extra for breakfast since it wasn't included, but it turned out to be an excellent decision. Each morning, we could choose one freshly made coffee and one food item (like a burrito or sandwich), and everything we tried was delicious. Overall, I highly recommend this hotel and would definitely stay here again! ☺️
This hotel is fine, nothing special. The staff are very nice. You can only park via valet and it’s $35 a day. The staff at the bistro are nice but it’s very expensive. Yogurt and oatmeal was $15. There is no free breakfast. There is a pool and gym area. The gym has dumbbells and machines. The facility is a little older, new carpeting would spruce it up.
A wonderful hotel, perfect for a relaxing stay. There is a sense of thoughtfulness in everything: from the organization of the space to the attitude of the staff. Everything was excellent, both the service and the atmosphere. The feeling of comfort did not leave for a minute. Highly recommend it!