This business is Trusted — customers consistently rate it 4.8★ across 2,078 reviews, indicating reliable, quality service.
Strong long-term review history with 2,078 reviews and a 4.8★ average signals reliable, consistent service.
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Customers frequently praise quality installations, energy-efficient recommendations, and responsive follow-up.
Scheduling during peak season (summer/winter) can take time — book ahead.
Homeowners looking for a trusted HVAC provider for installs or repairs.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
In-Cho & David installed my insulation and I cannot speak high enough of their service. While they were in my ceiling they found an issue with my bathroom vent and immediately notified me and fixed it. I am so grateful for their efficiency and customer service. I highly recommend the Broad Ripple Service Expert team!! They are fast and they are efficient and that will save me a lot on my heating and air conditioning bills!!
First time customer. The technician was respectful, knowledgeable, and explained everything well, and in terms I could understand. I feel confident that this preventative maintenance has my systems prepared for the seasons. Signed up for a membership so I won't have to worry. Gives me peace of mind. Would definitely recommend!
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I have been a customer of Broadripple heating for over 30 years. I’ve noticed since that they were acquired by service experts each time I have a tuneup they are recommending I purchased additional services or upgrade equipment. eight years ago I needed a new system and installed a $20,000 unit. Last week during my usual fall winter tuneup the ““ technicians.” told me that major elements were damaged by leaks and cracks. They stated I was at a health risk from carbon monoxide and that I require a new system with a cost between $27,000-$30,000. With the unit being only eight years old and Lennox, the manufacturer, noting that the lifetime of these units is 15 to 20 years I was surprised that it had failed. The two men who came to my home, presented me with multiple options for replacing the unit. I subsequently learned that one of them was a sales person when I questioned him about the need for replacement he insisted that he did not work on commission and that he was doing the best for me. Frankly, I did not trust them and was planning on switching companies when the current surface contract was up. I had another company come out, Peterman’s and they spent one hour completely inspecting the unit both air-conditioning and heating. The technician told me that it unit was functioning perfectly well and there were no health risks. Since Broadripple was required by service experts, I have seen many comments about predatory salesmanship I would caution anyone who has Den told that their equipment is in need of replacement get another opinion before purchasing it. I am older, but not stupid and I feel the sales person thought that they could convince me that I need to spend up to $35,000 to repair something that was in perfectly good working condition.
Broad Ripple Service Experts are our "go to" plumbing service. Great people to work with (shout out to Josh McClain) - always prompt courteous and willing to work with us. You can't go wrong with this company - we have recommended them to 2 of our friends - both were very pleased.
Ethan was excellent. He replaced two water heaters with a tankless heater. He could not have been more professional, thorough, detailed, prompt, clean and friendly. It is honestly the best experience I have ever had with a plumber. High recommendation for Ethan