Limited review history — only 36 reviews at 4.5★. Not enough data to assess reliability with confidence.
A 4.5★ rating from 36 reviews indicates strong quality — continued review growth will further confirm reliability.
Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed
Early patients note gentle, thorough care and friendly staff.
Limited history — check recent reviews for current patient experience.
Those who value a welcoming, low-stress environment for appointments.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
Dr Kodali is very kind, attentive and I loved how she was engaging, made eye contact. She seems very kind and we are off to a great start. She took her time and listened to all my concerns. The staff was very welcoming and thorough. They called the day before to obtain my insurance, and confirm my appointment. Check in and check out went off no problems. Erica at the front desk answered all my questions, she was super helpful, polite and friendly. I pray I found my new PCP. I am very hopeful, if todays visit is any indicator of what the future holds. I'm in good hands.
Dr. Rice is a phenomenal doctor and a wonderful caring person and practitioner. She’s taken such great care of myself and my family for years. The office staff are also very friendly and remember the little details that make you smile and feel welcomed even when you feel down from being sick.
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I made an appointment 4 days ago as a new patient for an auto injury. I went in with my information for billing I was told they had to verify coverage so I text my adjuster she called the office was placed on hold while erica at the front desk was turning me away, by the time I got to my car the adjuster was texting me saying she was still on hold so I told Erica she said I’m the only one here she’s been busy assisting me so she gave me a illogical excuse she said it would take about a week to verify per the generic office manager I said that makes no sense. The adjuster just text stating erica hung up on her. I’ve been working healthcare for 32 years patients present with coverage it gets verified the patient is seen the day of the appointment. I no longer want to be seen here because dr kodali ( no respect for you) was s ultimately the person whom turned me away she obviously thought I did not see her peeking observing the whole situation. You need to get out of the neighborhood if you’re not here to help my people. Dr. Rice or Dr. Lanzilote did not operate like this. I hope your office goes out of business you have mo idea what your doing and you don’t know how to treat people, obviously you’re about money and not giving good care. My insurance coverage is GOOD! I have commercial and auto coverage. I wouldn’t want to be seen by a provider like you. No stars for you. Your doors will close soon, it happens every time I predict a business will close. Don’t waste your time here if they did not accept auto claims they should have told me 4 days ago. Hold your breath for me to call back in a week to see if coverage has been verified. This is the most UNPROFESSIONAL OFFICE IVE SEEN. PLEASE DON’T WASTE YOUR TIME HERE OR YOU WILL BE ON GOOGLE AS WELL! Poor poor poor office!
I am 100% satisfied with the care and compassion of Dr Rice (and Lanzilotti and Egan). I'm also compelled to evaluate the support staff etc to offset the one star evaluation above. In the 15 years I've been seeing these Dr's I have zero complaints about the support staff. They also respond to my needs appropriately and we always laugh and smile with eachother. They are a joy to interact with. I love them all.
I recently moved to Monroe MI after 30 years in Southwest Detroit, and my experience with doctors here (so far) has been quite bad. And I work in health care. I miss Susan's compassionate presence more and more, and wish I still lived in Detroit. Both I and my faith community in Detroit have experienced her go out of her way to help in so many unexpected ways time after time. You're lucky you have her!