Hot Water Guys
★★★★★
4.9(1,493 reviews)$$$$Business data: Google Maps93/100
EliteReviewRank ScoreQuick Trust Summary
This business has earned a Highly Trusted designation — 4.9★ across 1,493 reviews signals an exceptional and consistent track record.
Strong long-term review history with 1,493 reviews and a 4.9★ average signals reliable, consistent service.
Hours
Monday: 8:00 AM – 5:30 PM
Tuesday: 8:00 AM – 5:30 PM
Wednesday: 8:00 AM – 5:30 PM
Thursday: 8:00 AM – 5:30 PM
Friday: 8:00 AM – 5:30 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed
Common strengths in this category
Reviews in this category consistently cite prompt response times and transparent pricing before work begins.
Common considerations
Emergency availability may vary — confirm availability before a crisis arises.
Best for
Homeowners who need a reliable plumber with upfront pricing.
General guidance for businesses at this rating and review level in this category — not statements extracted from this business's reviews.
How this score was calculated
Rating quality (Bayesian-adjusted)
9555%
Review volume
9620%
Sampled review sentiment
9515%
Rating consistency
7610%
Weighted ReviewRank Score93/100
ConfidenceVery High
- ·Strong 4.9★ rating across 1,493 reviews — consistent quality at scale.
- ·High review volume signals an established track record.
- ·
Customer Reviews
Business data: Google MapsGoogle selects and orders this review sample by relevance. It is not a chronological review history.
Jacky Law5 months ago
★★★★★
5.0Thank you Sam and Hot Water Guys for the outstanding service! I was having issues with my Rinnai tankless water heater was vibrating, I first called Blue Frog who charged me a very expensive diagnostic fee and quoted me an $800 repair, telling me I needed major parts replaced. They also delayed the repair after taking my deposit. I decided to get a second opinion and called Hot Water Guys. Sam came out the same day, was professional, honest, and clearly knew exactly what he was doing. He quickly diagnosed the real issue and fixed it the same day without unnecessary repairs. Sam saved me a lot of money and stress. The service was fast, professional, and trustworthy. If you have any tankless water heater issues, especially Rinnai, I highly recommend Hot Water Guys and ask for Sam!
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Data sourced from Google Places API · ReviewRank Score
Rankings are based on public review signals only. No paid placements.
